Vodafone UK - Caerphilly Opiniões 

168
•
TrustScore: 5 em 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB

•

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always

A empresa respondeu

Classificada 5 em 5 estrelas

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(168)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

What a great store these guys are…

What a great store these guys are fantastic thanks again

23 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Thanks for the brilliant feedback, Kelly! It's really appreciated. If you ever need further help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Elise and Tom are a great help thank…

Elise and Tom are a great help thank you for fixing my phone and getting me the better price

11 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Tony,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kirsty was great thanks for the awesome…

Kirsty was great thanks for the awesome deal

30 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service by Tom

29 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Richie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Phone purchase

Very fast with getting me a new phone and great customer service

24 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Owen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Absolutely excellent customer service 👍👍

Absolutely excellent customer service in store in Caerphilly today 👍👍

29 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service - very friendly staff....

25 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Gareth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

crap service

a week of talking to every individual in customer care , going through every possible cause why the Internet was playing up. one fella even blamed our printer for over powering the source .
then after further angry calls they sent a B T engineer out to rectify a loose wire on the telegraph pole .
fantastic service well done. open reach is a subsidiary of BT pal

12 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Will, I can understand how frustrating the delay in getting your service working how it should would be. I'm glad to hear we managed to get everything sorted when the Openreach engineer visited.
Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Upgrade Of Plan

Both Elise & Kyle are very helpful & knowledgeable about the products. There is no “hard-sell” everything is explained & tailored to the customer’s requirements. A very good experience.

4 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Jacqueline,

Thanks for letting us know what an amazing job both Elise and Kyle did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Mineworkers package experience of updating my phone…

My experience of updating my phone today was made really pleasant with the amazing Kyle, he was such a helpful person, and the shop in caerphilly is very local, so pleased with the service. I will be back Kyle.

21 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Mr and Mrs Jenkins,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really friendly and helpful staff

18 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Richard,

Thanks for your review for our Caerphilly store.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Excellent friendly service by kyle

10 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Rebecca,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service from Scott and team will definitely be back when I upgrade

2 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Chantel. Thank you for your review for Scott. It's always nice to read such great feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service from Scott…

Excellent customer service from Scott and team

2 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Patricia. Thank you for your review for Scott. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience very helpful

Great experience very helpful. Highly recommend!! 5*

25 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Jean,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very patient.

24 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hey Wang,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I cannot express how lovely!!..

I cannot express how lovely my experience was! I am not tech savvy at all and I needed to upgrade my phone. Kyle was so helpful and kind and took the time to explain everything that he was doing and why. He never once made me feel stupid for not understanding and helped me sort my new phone! I will always go into this store if I have any issues, so warm and welcoming and so so helpful!!

15 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - Caerphilly

Resposta da Vodafone UK - Caerphilly

Hi Gemma,

Thank you for the amazing feedback for Kyle, it's pleasing to hear that he took the time to make sure all your queries were resolved. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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