We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cambridge Grand Arcade
Escrito pela empresa
Informações de contacto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
5,0
Excelente
425 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All was great
All was great, Holly were welcome, friendly and helpful!
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was extremely helpful and…
Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Eirini,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly is an exceptional tech assistant
Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Paul,
Thanks for the lovely review and the fantastic support you’ve shown for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience at Vodafone Cambridge
I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.
10 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Abin was great
Abin was great. Thank you so much for your service. He is very professional and very good at what he does.
8 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the shop I had no real idea…
I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!
30 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Alwin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.
26 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Jay,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin has been very helpful and polite
Abin has been very helpful and polite. He’s helped me find good discounts for my phone
24 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Mohamed,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bianca was massively helpful in sorting…
Bianca was massively helpful in sorting out my upgrade.
Thank you!
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Anwaar was very vwey helpful
Anwaar was very vwey helpful , although took a while but helped till the end thank you
15 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Phyllis,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca made our experience great today…
Bianca made our experience great today 🙂
She was cheerful, knowledgeable and extremely helpful.
We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to solve all the issues, rearrange our contracts and save us some money.
She was so efficient and I felt she went above and beyond to make the experience stress free. She gave good advice and sound information.
Thank you so much 🙏
10 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had fantastic service by Holly when
Had fantastic service by Holly when getting my new phone she was very friendly and helpful.
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Jake,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The gentleman who served me was very…
The gentleman who served me was very professional and polite help me finding the best deal thank you
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big up Andreana
Andreana served me with a beautiful smile and spirit today . Helped me get a cheaper phone contract and helped navigate a new phone .
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Tafari,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Shamsul was the best
Shamsul was the best! Took the time with patience to help me resolve my Voxi problem.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was amazing in the Cambridge…
Holly was amazing in the Cambridge Vodafone shop
29 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly was wonderful-efficient
Holly was wonderful-efficient, friendly and understanding throughout. She was busy, often needing to quickly touch-base with new customers, without making me feel in any way abandoned. A true professional!
28 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding! Holly at the Cambridge store
Holly at the Cambridge store was outstanding today, I was very impressed with the knowledge she had with my issue, very polite and understanding of my situation with having no data. The issue sadly is still going on but it is out of her control, she did however sort me a temporary solution until the bigger issue is solved. Thank you so much for all your help :)
28 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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