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Vodafone UK - Cambridge Grand Arcade Opiniões 

425
•
TrustScore: 5 em 5

5,0

Operadora de redes móveis
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Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Cambridge Grand Arcade

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido

5,0

Excelente

TrustScore: 5 em 5

425 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(425)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Very good service

11 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Ran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nahim was amazing

Nahim was really nice, product was explained very well and I will definitely come to him again if I ever need help again.

9 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Basha,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Highly recommend

I was served by Nahim, and he was very informative and helpful. He found the best deal for me and was really clear in explaining my different options

20 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Charlie,

Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly was so prompt and helped me setup…

Holly was so prompt and helped me setup my internet and sim. She worked beyond 6 pm to hell me and i really appreciate it.
Thanks

13 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Jaydeep,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly is excellent 👍

Holly is excellent 👍

13 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly has now helped three of our…

Holly has now helped three of our family. Brilliant each and every time

11 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Simon,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely Staff Member

Nahim delivered outstanding customer service at Vodafone, demonstrating patience, professionalism and genuine help to support me.
Personally I had a lovely experience with Nahim and If I do visit the store again he will definitely be the guy I go to. ;)

9 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Isabella,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nahim is very accomodating and helpful

Nahim is very accomodating and helpful. He's done very well. Sorting everything for me

8 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Lorna, ​

Thanks for the lovely review and fantastic support for Nahim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Abin was very very helpful

Abin was very very helpful. He removed a foreign sim card, replaced a new one and updated my contract with some extras. He has been terrific- thank you!

8 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Lindsay,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly and helpful staff

Nahim was pleasant and helpful. He listened to my request and made suggestions. I had some questions about the service and he answered each one. I know that's part of his job however sometimes some staff members in shops make you feel like you are bothering them. He was very approachable with a smile.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Very efficient and helpful. Thank you Holly.

30 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Filiz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly was lovely and so helpful

Holly was lovely and so helpful. Thank you very much!

31 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Diana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I got a brilliant service level from…

I got a brilliant service level from Holly S in the Grand Arcade Cambridge branch. Sort out 2 contracts and new phone. Thank you

31 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly was knowledgeable and helpful…

Holly was knowledgeable and helpful without being pushy in anyway. Lovely girl

25 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly service was great and she found…

Holly service was great and she found me the best deals possible on both and iPad A16 and a iPhone 17 pro

26 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nandana is the Best vodafone employee…

Nandana is the Best vodafone employee she deserves to be ceo

25 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Dragos,

Thanks for the lovely review and fantastic support for Nandana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Efficiency

Efficiency, great customer service

24 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey Panagiotis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Muhammod was polite and knowledgeable

Muhammod was polite, helpful and knowledgeable. Absolute pleasure to come in the Cambridge shop

18 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holly is amazingly helpful

Holly has been completely amazing in sorting out an ongoing issue.
The Customer Service team on the phone were absolutely useless, repeatedly and I had to go instore to resolve an issue.
Holly went above and beyond, basically doing the work of the Customer Service team and solved the account issue.

10 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Abin has been so kind and helpful

Abin has been so kind and helpful. I felt totally reassured that my new contract and the transfer of all my details would be successful. I left Vodaphone extremely happy.

16 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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