We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cambridge Grand Arcade
Escrito pela empresa
Informações de contacto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
5,0
Excelente
425 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Anwaar was brilliant offered best…
Anwaar was brilliant offered best service I could get thank you
16 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nahim was very helpful
Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Michael,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly from Cambridge
Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.
Carlos
31 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Carlos,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone upgrade
Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend
27 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Matty,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly was amazing
Holly was amazing, she was extremely helpful and knowledgeable and helped us decide on our new phones and contract, after 25 years plus with Vodafone still a pleasure to remain with you. Many thanks Holly for all your help
20 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Tim,
Thanks for the lovely review and fantastic support for Holly. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Henry was very knowledgeable & helpful…
Henry was very knowledgeable & helpful - he took the time to patiently explain the ins/outs of the different plans.
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Sally,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing experience
I recently visited to purchase a Vodafone SIM card and had the pleasure of being helped by Molly. She was absolutely wonderful to deal with-super nice and incredibly patient throughout the whole process. She took time to answer all my questions and made sure I was set up with exactly what I needed. Highly recommended.
20 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Hung-Ju,
Thanks for the lovely review and fantastic support for Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gaia was extremely knowledgable
Gaia was extremely knowledgable, helpful and courteous. I was very happy with the service today.
20 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Gaia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had the best 5⭐️ experience with Abin…
Had the best 5⭐️ experience with Abin who effortlessly upgraded my broadband in about 10 minutes! He explained everything to me about my new line being fitted as well as this, tripled my broadband speed and saved me £5 per month! Thank you Abin 🙏
15 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Holly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing staff
The staff member was really understand and patient with me. Made it a really nice experience.
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Beatrix,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nahim is a star!
Nahim was excellent! Super thorough and efficient visit.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Holly the sale rep @ Grand arcade…
Holly the sale rep @ Grand arcade Cambridge Vodafone branch was awesome and helped me get through my requirements. She heard patiently, provided multiple offers and helped me reach my outcomes. Outstanding employee. If working for me she deserves the employee of the month
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nahim was quick and helpful
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Anwaar was brilliant amazing service…
Anwaar was brilliant amazing service thank you , everything explained now I’m happy
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saved my bacon
Saved my bacon. Absolutely would recommend. Thank you Abin
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Grace,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly did an excellent job in helping…
Holly did an excellent job in helping me through the phone upgrade process.
5 ⭐️!
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Holly was amazing clear and verry…
Holly was amazing clear and verry sochial super helpful and fully trusted
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Rosie,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would like to thank Nahim the lovely…
I would like to thank Nahim the lovely experience I had today while upgrading my phone. He gave valuable and honest opinion, that made my decision of choosing new devices a lot easier. He made me feel looked after.
28 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.