We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very nice , attentive and friendly as well, helpfull and showed me all that I need to do, Abin was top noch in customer service.

Resposta da Vodafone UK - Cambridge Grand Arcade
Nahim in Cambridge went above and beyond. He was patient, professional, listened to what was needed and exceptionally helpful

Resposta da Vodafone UK - Cambridge Grand Arcade
Holly was great at costumer service, first time getting Vodafone Broadband and she made it very simple. She gave all the necessary instructions.

Resposta da Vodafone UK - Cambridge Grand Arcade
Hasim was very knowledgeable, helpful and efficient.

Resposta da Vodafone UK - Cambridge Grand Arcade
Wonderfull service from fadil, i am extremeley pleased

Resposta da Vodafone UK - Cambridge Grand Arcade
I just bought a Samsung watch series 8, and Holly is the one who assisted me on my new watch, she's so nice and so very approachable, i got a Great expirience on vodafone in Cambridge, thank you...

Resposta da Vodafone UK - Cambridge Grand Arcade
Very helpful, took his time to listen to what we needed and found the right product that matched our needs.

Resposta da Vodafone UK - Cambridge Grand Arcade
Very good service and friendly people here.

Resposta da Vodafone UK - Cambridge Grand Arcade

Resposta da Vodafone UK - Cambridge Grand Arcade
He was so helpful and accommodating. Great experience!

Resposta da Vodafone UK - Cambridge Grand Arcade
I needed a specific change to my contracts. Holly advised me, guided me through the options and did exactly what I asked without pushing to sell any other package. Very professional

Resposta da Vodafone UK - Cambridge Grand Arcade
Fadil swapped my faulty SIM card with ruthless efficiency. It is always a pleasure doing business with him.

Resposta da Vodafone UK - Cambridge Grand Arcade
Abin the Vodafone sales adviser was a huge help in sorting out the best contract.

Resposta da Vodafone UK - Cambridge Grand Arcade
It was a great experience with Holly. She help us a lot

Resposta da Vodafone UK - Cambridge Grand Arcade
Nahum Miah was Very helpfulattention

Resposta da Vodafone UK - Cambridge Grand Arcade
To be honest I don’t normally like phone shops! However my son and I were approached by Denisa in the Cambridge store and she was welcoming and friendly. She informed me that all 5 of my contacts were ‘out of contract’ but even though it was late on a Sunday she still took the time to renew all the contacts and sell me a new phone. The whole process was smooth and professional, Very happy with the experience.

Resposta da Vodafone UK - Cambridge Grand Arcade
Holly was very helpful in finding me a new phone great service 😊.

Resposta da Vodafone UK - Cambridge Grand Arcade
Jared in the Cambridge shop was extremely helpful. It took a good while for my contract to get sorted but he was friendly, funny and kept me updated all through the process. Made the experience an excellent one.

Resposta da Vodafone UK - Cambridge Grand Arcade
We had a great experience with Henry. He was great in suggesting us and helped with our need. Well done Henry!

Resposta da Vodafone UK - Cambridge Grand Arcade
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