We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Ver mais
A empresa respondeu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Ver mais
A empresa respondeu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Cambridge Grand Arcade
Escrito pela empresa
Informações de contacto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Reino Unido
5,0
Excelente
425 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fadil was really helpful and now I got…
Fadil was really helpful and now I got this newer package that includes EU roaming.
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Mil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful explanation of options…
Very helpful explanation of options from Denisa and Jared. Excellent
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Dave,
Thanks for the lovely review and fantastic support for Denisa and Jared.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a technical genius
Abin is a technical genius. He is also the most abled, the most supportive, the most helpful, and most efficient support staff member of Vodafone or any other service providers that I have met in the last 25 years. Today he was able to read even the most unreadable and successfully top up my number. He deserves an immediate pay rise and promotion. I wish him every luck from Dr B Tandan, presently in Cambridge, UK.
12 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Banmali,
Thanks for the lovely review and fantastic support for Abin. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Because she solved our problems and she…
Because she solved our problems and she was very polite and kind she helped us so much
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly went above and beyond to get our…
Holly went above and beyond to get our sims in record time. Very very thankful 🙏
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Five star experience
A very polite, knowledgeable, and respectful salesperson
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Marek,
Thanks for the lovely review and fantastic support for Fadil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Was consulting with Fadil, which I found really helpful.
19 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you received great support! We appreciate your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn't of been simpler
Holly was absolutely amazing. Genuinely so grateful. She listened and immediately understood what I needed. Got me a fantastic deal, was professional, friendly and super approachable. Thank you!
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience,
Thanks,
Vodafone Social Media Team
Clear and helpful advice l
Clear and helpful advice concerning a relatively complex trading in and air time contract
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey! We're happy to hear that our advice was clear and helpful while navigating the complexities of trading in and air time contracts. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been today at Cambridge Grand…
I’ve been today at Cambridge Grand Arcade, I met Denisa who was more than great to help me to solve an issue. She has been very patient, helpful and kind.
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi. thank you for leaving us some amazing feedback on the service you received from Denisa. We really appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Denisa
Denisa, at the Cambridge store, provided friendly and considerate customer service and clear explanations.
11 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Emma,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holy was really good at understanding…
Holy was really good at understanding what I need and she served me really well. Appreciated!
30 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Jahanzaib,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful in…
Matthew was extremely helpful in talking me through the process of replacing my sim card and helping me setup a temporary pay as you go sim.
27 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hi Nicky. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Clear communication. Good deals offered but not pushy.
26 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hostile and patience
Denisa treated us with respect and patience and she was very good in explaining the process, she did very well
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Hetty,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
The amazing customer service that I have received today in store! Abin was grea and answered all my questions. Thank you so much Abin for helping me today with getting a new contract
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Rudite,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Holly for the service today
Thank you Holly for the service today. Much appreciated
24 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Sevil,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable member of staff
My visit to the Vodafone branch in Grand Arcade in Cambridge was brilliant. I've been searching for a phone contract to suit my needs and budget for a while. Upon my arrival in the branch I was acknowledged by a friendly member of staff Inayath who was very helpful and knowledgeable. He is an asset to the team in my opinion.
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Cambridge Grand Arcade
Hey Marta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.