Rebecca is very professional. She upgraded my contract easily. Smooth transaction. Very chatty which we find very refreshing. Contract details thoroughly explained. Very confident in what she does. Hi... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Ver mais
A empresa respondeu
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Ver mais
A empresa respondeu
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Carmarthen
Escrito pela empresa
Informações de contacto
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Reino Unido
4,9
Excelente
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service in Carmarthen by Jamie
Great service in Carmarthen by Jamie. Got a great deal and store is always helpful. Thanks
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Jonathan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
In store very helpful. Follow up with Vodaphone terrible.
In store very helpful and no complaints. My issue is that I returned my old phone in store for a trade in and nearly two weeks later I am getting texts from Vodafone that I haven`t returned my phone and will lose the trade in value. I have phoned Vodafone multiple times and no one can tell me where my phone is. The call operators have not been particularly helpful, don`t listen to what they are being told and a several occasions spoken over me and I still don`t know where my traded in phone is.
26 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Nigel,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Glenn was very professional
Glenn was very professional, found the best deal for me and explained everything thoroughly. Very helpful and pleasant.
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Mr G Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from the Carmarthen…
Excellent service from the Carmarthen store again. Took a second sim for my wife.
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent
Excellent, Becky was very helpful, had a lovely chat whilst sorting a new phone and was done in no time with a good deal and trade in. Phone has been ordered as none in stock. Thankyou
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becky gave us outstanding service
Becky gave us outstanding service
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Anthony,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was very helpful and efficient
Really helpful and supportive. Upgraded early as someone stole my phone and Glenn was brilliant.
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Katie,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was served by Kelly
Was served by Kelly. Very happy with the service 😁
30 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hey Melanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Carmarthen
Hey Alisha,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
broadband swap
Becky made my broadband swap very easy and painless. 100% happy with my service.
15 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent service
The sales person (Becky)made the experience great. I’m glad I called in😁
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very informative,interactive and…
Very informative,interactive and polite. Great service
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Went into Carmarthen store this morning…
Went into Carmarthen store this morning to sort out a problem . We were so lucky to have Becky to serve us .
She understood our problem and was so understanding with us as we are not very tech friendly . She explained everything to us and actually sorted it out for us .
We are so grateful as we would never had been able to do ourselves .
Thank you Becky for help , understanding and patience .
The store are fortunate to have such a great employee.
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hi. We're happy to hear about the great service you received in our store! We really appreciate the feedback regarding our employee's understanding and patience in resolving your issue. It's great to know they were able to help. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terrible costumer service
I took out a contract with Vodaphone and for over a year i have been trying to transfer this account to another person.
The staff in store were totally unhelpful. I nolonger live with the person who had the phone. They insisted we came into store together which we did. coursing a great deal of stress to arrange.
The staff in store then informed us we had to complete this on line and be together when they called us,
This was completed online and we called them while together. the contract still remains in my name and i am still being billed for an account i dont use
22 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hi. It's disappointing to hear about the difficulties you've faced trying to transfer your account and the unhelpful service you received in-store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Becky was very helpful during our visit…
Becky was very helpful during our visit today in your Vodafone shop. She explained well everything and we understood it very well regarding the plan, device plan and airtime, monthly fees, etc. kudos to Becky!
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hi. We're happy to hear that you found our team member helpful during your visit. We appreciate you taking the time to share your positive experience with us. It's great to know the explanation was clear and easy to understand. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beckie (Blue) Tech Wizard.
I have been having problems with my redmi note. I cannot update the apps on my phone due to a lack of internal memory. Beckie (Blue) went above and beyond to try to solve my problem and her help and advice were invaluable in getting to the root of the problem.
17 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Hi. We appreciate you sharing your experience. We're glad that our team member was able to provide invaluable assistance in identifying the cause of the issue you encountered while updating apps on your Redmi Note. We value your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly from your Carmarthen store was…
Kelly from your Carmarthen store was fantastic in helping me with everything
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helpful and efficient service
Becky was very thorough and helpful and made the process of changing from pay as you go to pay monthly easy.
13 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Becky was excellent
Becky was excellent. She helped my mother by removing harmful apps.
Thank you for employing such a lovely lady.
12 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Always Really helpful in the Carmarthen…
Always Really helpful in the Carmarthen branch! Becky Went through all of the options available to us! Top woman!
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Carmarthen
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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