A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.
A empresa respondeu
Localização
Alterar localização7 High Street, SN15 3ER Chippenham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Ver mais
A empresa respondeu
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Ver mais
A empresa respondeu
Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Chippenham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
7 High Street, SN15 3ER, Chippenham, Reino Unido
4,8
Excelente
132 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ben was very attentive and helpful with…
Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Maryanne,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sophie took us through the process at a…
Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi there,
Thank you for your review and great feedback for Sophie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service I received from Sophie was…
The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.
26 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Ian,
This is lovely feedback for Sophie. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Happy customer
Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .
26 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Ann, I'm glad Tom took the time to explain everything you needed today. I hope you're loving your new phone 😊
All the best, The Vodafone Social Media Team
100% customer satisfaction
100% customer satisfaction. Tom took me through the complete transfer.
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Five Star Service by Sophie
I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hey Gina,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Chippenham
Hi Verity,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone store in Chippenham…
Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Emma,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sophie was super helpful
Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone
29 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Olive,
This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chippenham Store
Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Stuart,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was fantastic very helpful.
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very efficient and informative service…
Very efficient and informative service when upgrading my phone. Thank you
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing was to much trouble
Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!
28 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
I queued for 20 minutes before being…
I queued for 20 minutes before being seen Some customers left before then.
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Gealdine,
Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service provided by Jo in Chippenham Vodafone store…
The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Chris,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Loads of help from the team,managed to…
Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all
22 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Philip,
We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex was fantastic
Alex was a fantastic help. Answered all questions and met my needs
4 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super service by Grace
We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.
17 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi Sally,
Thank you for taking the time to review and sharing this great feedback for Grace.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Have used Vodafone for many years they…
Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.
8 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hi there,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help and advice when upgrading…
Great help and advice when upgrading plans by Alex. We saved some money which was great.
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Chippenham
Hey Garry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.