Vodafone UK - Crawley Opiniões 

188
•
TrustScore: 5 em 5

4,9

1 , County Mall Shopping Centre, RH10 1ff Crawley, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Abdi at Crawley branch was extremely helpful and professional. He helped upgrade my contract and change my service to e-sim. I will recommend him to any customer for him to help you with any query.

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 1 , County Mall Shopping Centre, RH10 1ff, Crawley, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(188)

42 962 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic service from Ben as always

5 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Alex,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Was helped by Ben to choose a new plan…

Was helped by Ben to choose a new plan he explained everything clearly and made it easy to choose the right plan for my needs

1 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely experience !!

I was served by Peter and he was so helpful! I went in with some enquiries and he took lots of time to go through things with me, i didn’t feel rushed at all. Lovely environment, would recommend !

2 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Rosie,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The sales associate Ben was very…

The sales associate Ben was very helpful and very knowledgeable about the products. Great service.

2 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Jack,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wonderful service.

Recently visited to discuss upgrading a couple of plans and could not fault them.
I dealt with Freddy, Peter & Ben, and they were all fantastic. They explained next steps, made sure I was happy with my contracts and that I knew the contract lengths.
Amazing service from everyone I dealt with.

26 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Adelaide ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wonderful customer service

Ben was super lovely and really helpful. Changed my phone contract quickly and easily. 5* would definitely recommend!

24 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Ellen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I popped into Crawley store as my iPad…

I popped into Crawley store as my iPad would not update anymore more, I walked out with a updated iPad, cheaper contract, all thanks to Ben..
this is why I speak to people in person.. Thank you Ben, you were amazing..

15 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Nicky.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Upgrade time!

I upgraded my phone today at the Crawley branch with Ben. Right off the bat he was very easy to talk to and understood what I needed and found a deal that worked with my budget. He was a delight to talk to and the banter came very easy in the quiet parts of the upgrade process. He explained every part of the process and broke it all down. I definitely recommend going to him if you’re new or anxious about the process. Quality service!

10 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Emily,

I'm glad to hear that the store agent Ben was able to resolve the issue with your upgrade. Thank you for the wonderful review and the fantastic support for Ben.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick service and good advice.

Quick service and good advice.
Ben dealt with our needs in a friendly, efficient professional manner and talked us through the best packages for both my own and my wife’s needs.We were considering leaving Vodaphone but his service changed our minds.

8 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey JRT,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great Service!!!!

3 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben has been a great help and very easy…

Ben has been a great help and very easy to chat to. Quick and efficient with his job aswell as making us laugh and feel relaxed.

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great services and quickly

Great services and quickly

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hey Stefanita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was the top guy to speak with

Ben was the top guy to speak with. Made the process really smooth and guided to the best option available in my budget. Totally recommend his service 💯.

23 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Mohammed.

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben was amazing!

Ben was amazing. I got a much better deal on an iPhone 15. He also managed to get me a good broadband deal for our new home. Ben has made what’s usually a stressful process an absolute breeze and a right laugh too! Legend!

Thanks again!

Max

23 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi Max,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, Ben went the extra mile to help me out with some complex issues. Highly appreciated and reccomended.

14 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi James,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

very nice guy was very helpful

very nice guy was very helpful. he was easy to talk to and was quite funny

2 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really quick and easy service

Really quick and easy service.
Came in with difficulty upgrading my phone and using the myvodafone app. Ben assisted me and explained everything clearly and I left with a new iPhone.

1 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ben and Freddie customer service was…

Ben and Freddie customer service was exceptional. Answered all of our questions and we're very friendly.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Crawley

Resposta da Vodafone UK - Crawley

Thanks for your awesome feedback for Ben and Freddie ☺️ All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Was having problems with my phone…

Was having problems with my phone freezing and not responding. I was due an upgrade so the lovely Ben not only got me a great deal on my upgrade but sorted out all my technical problems. A great guy. Excellent customer service.

7 de fevereiro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais