Vodafone UK - Dorchester Opiniões 

166
•
TrustScore: 5 em 5

4,9

8 Cornhill, DT1 1BA Dorchester, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.

A empresa respondeu

Classificada 5 em 5 estrelas

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 8 Cornhill, DT1 1BA, Dorchester, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(166)

39 739 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Alex in Dorchester was great and very…

Alex in Dorchester was great and very helpful!
Sorted my issues very quickly and resolved everything and got a nice new phone

9 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Ellen-Louise,

Thanks for taking the time to leave a review and feedback for Alex, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff. Very informative and accommodating.

5 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Elizabeth,

We're pleased to hear about your recent experience. Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was very helpful and polite

3 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Tasha. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Now that's what I call service

I had contact with three members of staff, Alex, Paul and Hamish. All were very helpful and doing their best to find me the best deal to suit my needs. I walked away very happy.

27 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Michael,

Thank you for your review and great feedback for the team. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was incredibly helpful

Dan was incredibly helpful, patient and knowledgeable.

18 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Ali,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

15 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Paul,

Thanks for taking your time to leave this review for our Dorchester store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

The staff in this store are amazing

The staff in this store are amazing, so understanding & helpful. First the Regional Manager helped me as I was in a very distressed state & then Paul the Manager took over & helped me. I have nothing but praise for them all

10 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Susanne,

Thank you for your review and feedback for Paul. It's great to hear about this recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 1 em 5 estrelas

Horrible fibre broadband

Horrible. I have taken the full speed fibre broadband. Which is close to 1Gbps, however we will be lucky if we get a speed around 300 to 400mbps. No point in contacting the customer care

25 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey ,

I can certainly appreciate your upset and frustration with this and I am sorry that you've been left feeling this way.

You can check/ test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation.

If you have a fault reference raised already, you can check for this through your Home Broadband App here: https://vodafone.uk/BroadbandApp and you can also reach out to our team on 0333 304 0191 or via our LiveChat team here: https://vodafone.uk/livechat

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ryan and phone advising

Ryan was accommodating, informative and calm to be around.

19 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Jamie,

This is a great review for Ryan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Everly was fantastic from the…

Everly was fantastic from the dorchester branch of Vodafone and was polite and very professional a

8 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Mel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fabulous service!

8 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really helpful and patient support.

2 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hamish was very helpful

Hamish was very helpful. Thanks.

1 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

All my questions were answered quickly. Ryan was very helpful, polite and gave excellent service.

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Ruth,

It's great to see your kind words for Ryan. We really appreciate your feedback. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Staff are very friendly and a great…

Staff are very friendly and a great help with a problem or enquiry.

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Jocelyn,

Thanks for sharing your fabulous feedback for our Dorchester team. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was a really nice chap

Dan was a really nice chap, incredibly knowledgeable and helpful. Great asset to the company, will be coming back again.

9 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Nat. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Called into the dorchester store to…upgrades on phones and tablet

Called into the dorchester store to upgrade some things and was pleasantly greeted on our way in. Spoke to Dan who advised and guided me through all of the offers. He was very engaging and knowledgeable which was great. Dan sorted everything out in store and thoroughly deserves all the praise I can give. Great service and nothing was too much trouble.

4 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

I meet today Mr . Ryan as manager customer in Dorchester Vodafone shops really good guy very helpful and tolerant, very respectful.

28 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ryan was friendly

Ryan was friendly, helpful and found me a good deal. Very satisfied

27 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hi Geoff,

Thank you for reviewing and sharing your feedback for Ryan.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan couldn’t have been more helpful

Dan couldn’t have been more helpful; friendly, polite, knowledgeable, calm and informative. Thank you very much.

21 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Dorchester

Resposta da Vodafone UK - Dorchester

Hey Louise,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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