I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Ver mais
A empresa respondeu
33 Silver Street, DH1 3RD Durham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Ver mais
A empresa respondeu
Cracking service. Kind staff especially the brown haired lady, extremely helpful and supportive with my needs
A empresa respondeu
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Ver mais
A empresa respondeu
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver mais
A empresa respondeu
Escrito pela empresa
33 Silver Street, DH1 3RD, Durham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tax was very supportive and showed great empathy with my issue today. He showed patience and great knowledge. Taz made sure I was completely satisfied with his service provided to me today. I can honestly say he has given me confidence back that I am a valued customer to Vodafone and I will continue to give Vodafone my loyalty as a valued customer.

Resposta da Vodafone UK - Durham
Wonderful experience, visited the store twice and both times I had the best customer experience.

Resposta da Vodafone UK - Durham
Great experience in the store, Mark really helped me

Resposta da Vodafone UK - Durham
Taz sorted the problem out that no one else could!

Resposta da Vodafone UK - Durham
Taz couldn't be more helpful ,brilliant customer service 10 out of 20 mate

Resposta da Vodafone UK - Durham
Great experience, very polite and knowledgeable. Thank you Joe

Resposta da Vodafone UK - Durham
Excellent support, really appreciated, friendly & helpful

Resposta da Vodafone UK - Durham
Very helpful great advice sorted it out no problem

Resposta da Vodafone UK - Durham
Joe was very helpful and pleasant explaining everything well

Resposta da Vodafone UK - Durham
Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!

Resposta da Vodafone UK - Durham
Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀

Resposta da Vodafone UK - Durham
Good customer service and was given loads of details

Resposta da Vodafone UK - Durham
Extremely helpful managed to fix the issues I had quickly and effectively

Resposta da Vodafone UK - Durham

Resposta da Vodafone UK - Durham
What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.

Resposta da Vodafone UK - Durham
I so thanks for Joe, he was help me and was so kindly and professional

Resposta da Vodafone UK - Durham
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