Vodafone UK - Durham Opiniões 

156
•
TrustScore: 4.5 em 5

4,7

33 Silver Street, DH1 3RD Durham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Cracking service. Kind staff especially the brown haired lady, extremely helpful and supportive with my needs

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 33 Silver Street, DH1 3RD, Durham, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(156)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer care…

Tax was very supportive and showed great empathy with my issue today. He showed patience and great knowledge. Taz made sure I was completely satisfied with his service provided to me today. I can honestly say he has given me confidence back that I am a valued customer to Vodafone and I will continue to give Vodafone my loyalty as a valued customer.

30 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Tina,

Thanks for your review for Tax.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Wonderful experience

Wonderful experience, visited the store twice and both times I had the best customer experience.

3 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Maeve,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant customer service

3 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful service.

1 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Gillian,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience in the store

Great experience in the store, Mark really helped me

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Nasser,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Taz sorted the problem out that no one…

Taz sorted the problem out that no one else could!

10 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Peter,

It's great to see that Taz was able to resolve your query! If you need more help, please pop our team a message:

Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Taz couldn't be more helpful…

Taz couldn't be more helpful ,brilliant customer service 10 out of 20 mate

5 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Michelle,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience

Great experience, very polite and knowledgeable. Thank you Joe

19 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Karen,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent support

Excellent support, really appreciated, friendly & helpful

14 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Wendy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant service from Taz.

7 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful great advice sorted it out…

Very helpful great advice sorted it out no problem

10 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Joe was very helpful and pleasant…

Joe was very helpful and pleasant explaining everything well

4 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Jean,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick and helpful!

Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Hannah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Always good service in the Durham store…

Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀

16 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good customer service and was given…

Good customer service and was given loads of details

15 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Becky, thanks for your awesome feedback!
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Extremely helpful managed to fix the…

Extremely helpful managed to fix the issues I had quickly and effectively

8 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Taz was brilliant

Taz was brilliant. Pay rise required.

1 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Emily,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Donna is great.

What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.

20 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Robin,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely lad sorted everything

11 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hey Darren,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I so thanks for Joe

I so thanks for Joe, he was help me and was so kindly and professional

12 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Durham

Resposta da Vodafone UK - Durham

Hi Olena,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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