I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Ver mais
A empresa respondeu
Localização
Alterar localização33 Silver Street, DH1 3RD Durham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Cracking service. Kind staff especially the brown haired lady, extremely helpful and supportive with my needs
A empresa respondeu
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Ver mais
A empresa respondeu
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Durham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
33 Silver Street, DH1 3RD, Durham, Reino Unido
4,7
Excelente
156 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience with Taz
Our agent, Taz, was really patient and helpful. He took the time to go through all of our options and managed to save us both money. Very impressed with the friendly, professional service
6 de junho de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Rachel,
Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with the service that I…
Very happy with the service that I received from Taz. Everything was explained in straight forward easy to understand terms.
20 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Helen,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Taz was very helpful and patient and…
Taz was very helpful and patient and understanding
20 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Irene,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Shout-out to Daniel
Shout-out to Daniel, who sat with me for hours to sort out a complicated problem. I came into the shop upset and confused and he not only fixed the problem but cheered me up. He went through hours on the phone with me and really fought for the best outcome. Far and away the best customer service I've had.
5 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Sophie,
This is such an amazing review for Daniel. I'm sorry to hear you were initially upset with the problem and glad he managed to sort everything for you.
If you need any help in the future, we're here for you. Please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Very helpfull
17 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Susan,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Joe every time
Fantastic service from Joe every time! Several things sorted for me and brilliant service. 👏
5 de maio de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Andrew,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kennedy did an excellent job and was…
Kennedy did an excellent job and was helpful setting everything up...
20 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Stephen,
Thanks for the lovely review and fantastic support for Kennedy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taz is brilliant sorted my phone and…
Taz is brilliant sorted my phone and services 5*
3 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Marion. Thank you for your review for Taz. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Lovely and helpful staff
2 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Jen,
I'm glad to hear our Durham store have provided this helpful service. Thanks for leaving this review.
All the best,
Vodafone Social Media team
Taz was spot on
Taz was spot on. Really helpful, patient and friendly.
1 de abril de 2023
Opinião espontânea
Resposta da Vodafone UK - Durham
It's always nice to read such lovely feedback Ian. If you spoke to Taz in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.