Vodafone UK - Fareham Opiniões 

169
•
TrustScore: 5 em 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I always go in store for phone transfers and the service is always first class. Could not be happier! Alex was reassuring and talked me through the whole thing and Carl was really friendly and helpful... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful, friendly, chatty chap. Made the whole experience enjoyable and easy. Very informative and explained everything in simple terms.

A empresa respondeu

Classificada 5 em 5 estrelas

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(169)

42 851 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Alex was brilliant

Alex was brilliant, fabulously patient , very knowledgeable & and pleasure to deal with

24 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey there,

Thanks for the lovely review and fantastic support for Alex. We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service

So I had to renew my contract .
I go into Fareham hoping Jimmy is still working for Vodafone as he has always given the best and most honest help.
Fantastic he was -new contract sorted .
Here is hoping he stays for the next upgade,
Thank you Jimmy for your excellent customer service,a real asset to Vodafone-someone who does there job with passion and so much knowledge

17 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Mark,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was amazing and helped set my…

Alex was amazing and helped set my phone up upon picking it up

14 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent support and personal service…

Excellent support and personal service in the store

30 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hi. We appreciate you sharing your fantastic feedback with us. We're happy to hear about the excellent support you experienced in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was very helpful and polite thanks

Alex was very helpful and polite thanks

12 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came to the store with a major phone…

Came to the store with a major phone issue! James the manager was amazing ! He was very patient and very knowledgeable! He totally resolved my issue ! I was so very relieved. All my photos returned ! Very precious memories ! Just want to thank him ! A really asset to the company!

11 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

THANK YOU JIMMY

I have been a very happy vodaphone customer for years. Using a Huawei phone. I was lucky to be given by my daughter iPhone f 14. Went into fareham vodaphone and fortunately was greeted byJIMMY . He was and is,Amazing, his knowledge and skills transferred data to iPhone perfectly.
THANK YOU JIMMY SO MUCH

9 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

JIMMY IN FAREHAM

Mum needed to transfer from her Huawei to an iPhone which is not an easy thing to do so we went into the Fareham branch and Jimmy was amazing, he sat with us and helped us do the whole thing, and while the transfer was going through he looked at mums plan and managed to save her money on her bill! Fantastic service!!

9 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kieran was amazing and helpful

Kieran was amazing and helpful. He sorted out the problem and offered good advice.
He is a star.

14 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The great personal and knowledge…

The great personal and knowledge service provided by Carl in Fareham was excellent. Personable, helpful, friendly and everything you want when buying a new phone .

12 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you so much to Carl who was the…

Thank you so much to Carl who was the retail advisor who was very helpful with both my mum and myself getting a new phone

3 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're happy to hear that our store agent Carl was helpful in assisting you and your mum with your new phones.

We really appreciate you taking the time to leave us this feedback,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great work

I went into the Fareham shop today and Kieran and Charlie transferred all my details from my old Samsung phone to a new one. Both were excellent and very patient explaining everything to me on the new phone. 10/10

2 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We're happy to hear that you had a positive experience in our Fareham store.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Carl was very friendly and helpful

Carl was very friendly and helpful, made the process very smooth and overall very nice experience :)

26 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Tina,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful …

Carl from the fareham branch was extremely helpful and funny. Definitely recommend

17 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you had such a positive experience and found our team member helpful!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Carl

Great service from Carl, very simple fix to a problem that had been stressing us out. Very good advice, fast response to questions and queries. Thank you so much

11 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Tara,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jake was very helpful

Jake was Very helpful, informative, and polite, nothing too much trouble for him, very helpful,

28 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Maureen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Alex every time I…

Great service from Alex every time I visit the branch. My technical knowledge is next to nothing but he always looks after me. He is patient and friendly and always willing to answer my questions. He will always do his utmost to give me the best deal. I have been a Vodafone customer for many years because people like Alex are always willing to go above and beyond. I always request Alex when I visit the Fareham store he is a credit to the brand.

18 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Dear MARK,
We appreciate your thoughtful review and the support shown to Alex.
For any future assistance, please reach out to us via:
Facebook: https://vodafone.uk/2Fpnah2
X: https://vodafone.uk/3LXh2xl
Sincerely,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Carl was absolutely wonderful today

Carl was absolutely wonderful today. Went into shop for a phone freeze and Carl helped so much and we left very happy. Great service.

18 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Christine,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Charlie was extremely polite and very helpful. A pleasure to deal with especially as we are elderly

8 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Tony,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Carl was extremely helpful

Carl was extremely helpful, very friendly. He helped me out and was amazing.

16 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Fareham

Resposta da Vodafone UK - Fareham

Hey Lou! We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could be of assistance to you.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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