Vodafone UK - Farnham Opiniões 

181
•
TrustScore: 5 em 5

4,9

32 The Borough, GU9 7NJ Farnham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 32 The Borough, GU9 7NJ, Farnham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(181)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Visit to vodafone

Visit to vodafone
There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within minutes. What a woman! You must never, ever let her leave...she is Vodafone's greatest asset (she has sorted me out on numerous occasions) and I recommend Vodafone Farnham, and especially Nicky (though they are ALL excellent) to all my friends. A huge thank you from me...I will sleep tonight thanks to Nicky!

15 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Nikki today

Great service from Nikki today

12 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Lana,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff

7 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Clive,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Knowledgeable & helpful

Knowledgeable & helpful

30 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Andy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Disappointing Customer Service

My new phone stopped working a few weeks after leaving the shop and Connor, who sold me it, refused to help completely so I will now be taking my business elsewhere!

30 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey EB,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Adam - a really helpful assistant.

My wife and I both had queries on our accounts. Spoke to a young man called Adam who was tremendously helpful. Nothing was too much trouble - he explained everything and didn’t rush us. He is a credit to the company.

22 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

10/10 Customer Experience

Met with Connor - great customer experience all around. He was Polite, understanding, and helped walk me through what was the best option for my situation. 10/10 recommended.

19 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Ben,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Paul at the Farnham branch was awesome!

Paul at the Farnham branch was exceptionally supportive and went above and beyond. He was a real credit to the store and the brand. Top guy.

14 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Tara,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from nikki

Great service from nikki1

28 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Yvonne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Exceptional level of service I run a…

Exceptional level of service I run a Charity and have over 1000 contacts and Nikki in Farnham spent massive amount of time and energy restoring context and details and ensuring that I was reconnected. I struggled with technology so incredibly grateful, top class service

8 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

22 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Super helpful staff and advices as…

Super helpful staff and advices as always

28 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Damien,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I recently visited the Vodafone Farnham…


I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.

The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.

Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.

Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Akshay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had great customer service from Paul.

Had great customer service from Paul.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’d like to share some really positive…



I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.

Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.

It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

12 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nikki was really helpful and kind

Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

16 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Rianna,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Looked after by Nicky this morning

Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

17 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I visited Vodafone Farnham about an…

I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

12 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey James,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nikki (Farnham)

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

7 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey,

Thanks for the lovely review and fantastic support for Nikki and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Faultless was served by Luke

27 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Angelique,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais