Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Ver mais
A empresa respondeu
Localização
Alterar localização32 The Borough, GU9 7NJ Farnham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Ver mais
A empresa respondeu
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Ver mais
A empresa respondeu
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Farnham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
32 The Borough, GU9 7NJ, Farnham, Reino Unido
4,9
Excelente
181 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nikki has been an absolute pleasure to…
Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Leanne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
With so many phone options and tariffs…
With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Mark,
Thanks for the lovely review and fantastic support for Tom. It's delightful to receive such nice comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
I came into the store to get a home broad band and the staff were very friendly and welcoming in this store
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Always willing to help and look for the best deals.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom gave great service
Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
very helpful staff
tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly
9 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi. We're happy to hear that the tech support representative resolved your issues quickly. We appreciate your positive feedback regarding the courteous and friendly service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent staff
Excellent staff, very friendly and welcoming, highly recommend.
29 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi. We appreciate your recommendation and are so glad our staff made you feel welcome! If you need us, our Social Media team is here to assist. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data storage problem and three contracts to renew (two) or cancel (one)
I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!
19 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Save money on plan
I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Natasha,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful sorting out my new phone
Very helpful sorting out my new phone
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New phone and transfer from old
I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank You Nicky and Thomas
Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks for helping me out on a glitch…
Thanks for helping me out on a glitch in my phone - beyond the call of duty.
16 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas Pringle was absolutely excellent…
Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably
14 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful professional assistant…
Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received
20 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nicky at the Farnham store was amazing
Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Alison,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best customer service ever
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!
28 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Tilly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was really helpful in helping us…
Ryan was really helpful in helping us set up an eSIM.
Thank u
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Ashleigh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service
Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.
16 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Trudy,
Thanks for the lovely review and fantastic support for Ryan and Luca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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