The Manager, Mr D Bell, has been a tower of strength to me in sorting out a complex and ongiong problem with Vodafone online sevice. he has workied tirelessly to sort out the problems, even at weekend... Ver mais
A empresa respondeu
Localização
Alterar localização32 The Borough, GU9 7NJ Farnham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Ver mais
A empresa respondeu
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Ver mais
A empresa respondeu
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Farnham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
32 The Borough, GU9 7NJ, Farnham, Reino Unido
4,9
Excelente
182 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fabulous service from Nikki and her…
Fabulous service from Nikki and her team in Farnham store
26 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you very much and I appreciate…
Thank you very much and I appreciate for good service and care..
17 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Bordon,
This is a great review for our Farnham store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful assistant
Very helpful assistant, Nikki who helped us with technical issue
29 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi John,
Thank you for reviewing and sharing tis feedback for Nikki.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Farnham shop … great customer service
Farnham shop … great customer service
10 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Martha,
Thank you for your feedback! We're glad you had a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and helpful
Fantastic service from very friendly and knowledgable staff thank you
3 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Hugh,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Farnham
Hi Angela. Thank you for your review for Luca. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No internet
Using for more than 4 years, I have 3 mobile products, doesn’t properly work on most of the useful places. It shows 4g/5g but not internet in crowded places. Waiting end of contract term to move better options.
PS: It never works around Waterloo station, 5G with no internet.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Zeldal,
This maybe down to congestion, with you mentioning it's happening in crowded places.
We understand how important it is to have the best connection. If this happens again, please enter the postcode onto our Network Status checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are and the ‘Data speeds’.
If it’s showing a different service than what you’re getting and now reported maintenance or faults, then please come and talk to my team through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Lovely store!
I popped into store on a Saturday afternoon and was greeted by the loveliest team! They were helpful, knowledgeable and friendly and I left very happy :) Thank you to Nikki, Adam, and Luca for a great experience :)
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Izzie,
Thanks for taking the time to review and share this great feedback for Nikki, Adam, and Luca.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Another amazing experience at Vodafone…
Another amazing experience at Vodafone Farnham. SO helpful and knowledgeable. My business relies on great communications and I wouldn’t trust anyone else to ensure everything runs smoothly. Thankyou Nikki, Luca and all the brilliant team
29 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Eliot,
We're so happy to hear about your great experience in store. Thank you for this great review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent experience again with Nikki and Luca at the Farnham store, will be coming back.
Excellent experience with Nikki and Luca
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Martin,
Thank you for your review. It's great to see the support for our Farnham store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nikki and Luca were extremely helpful!!
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey,
Thank you for the 5 star review and your support for our agents.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Happy Customer
Lovely sales assistant who put my best interests first. Good deal, quick and efficient service. Happy customer.
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Becky,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick service
Adam did a tech transfer and it was quick and efficient
28 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Inger,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Phone purchaae
Very happy with the service luca was great could not have asked for better
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Farnham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
V helpful and clear
22 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Ali. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful & very efficient.
25 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Jacqui,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I always find Farnham Vodafone…
I always find Farnham Vodafone extremely helpful and a pleasure to deal with. The lady, Nikki, who served me was an absolute sweetheart xxx
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Gina,
Thanks for taking the time to review and share this feedback for Nikki.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you for amazing customer service
26 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hi Olga,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Services-…
Excellent Customer Services- Efficiency, knowledgable, Commitment, Integrity.
Many many thanks Luca.
Dr Olga Bichara
3 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Farnham
Hey Olga,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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