Vodafone UK - Farnham Opiniões 

182
•
TrustScore: 5 em 5

4,9

32 The Borough, GU9 7NJ Farnham, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Manager, Mr D Bell, has been a tower of strength to me in sorting out a complex and ongiong problem with Vodafone online sevice. he has workied tirelessly to sort out the problems, even at weekend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 32 The Borough, GU9 7NJ, Farnham, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(182)

39 739 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service!

Really great service from Adam during my visit into Vodafone today! He was very thorough and explained in-depth the variety of contracts they had and all the nitty gritty details which I’m clueless about haha. Couldn’t recommend them more :)

2 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey George,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful young man in the Farnham…

Very helpful young man in the Farnham store

17 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Ian,

Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Luca and Adam were really helpful

Luca and Adam were really helpful, they sorted me out with a new phone

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Robert,

This is a great review for Luca and Adam. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Friendly advice

Friendly advice. knowledgable and helpfull

7 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Herman,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nikki was incredibly friendly and…

Nikki was incredibly friendly and informative in helping me upgrade. A very personable experience as opposed to doing it online!

22 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Chloe,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helped me look for the best deal!

18 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Sophie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had big problem with with cancelling…

Had big problem with with cancelling SIM card and had phoned customer service twice before . And on both occasions it was not dealt with and I was still charged. But today Nikki the manager was really helpful and stayed after hours to get this dealt with . So pleased with having a Nikki to sort out my problem big thank you to this lady 👏👏👏👏

2 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Rosalene,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Informative and particularly warm and helpful

Very helpful, warm and give clear information about products, prices etc. i like being abke to walk into my local vodafone shop when I have any problem with my phone ( often operator error). They are always helpful and quick to resolve any issue.

18 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Katrina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly and Helpful service

Nikki was incredibly helpful in finding the best deal for my account with the addition of broadband. Great service with helpful and friendly staff.

9 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Lisa,

This is a great review for Nikki. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Reall helpful service couldn't do…

Reall helpful service couldn't do without the shop

5 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Jenny. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nikki is super helpful- it’s such a…

Nikki is super helpful- it’s such a great service.

2 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hey Tanya,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Luca in the Farnham store

Luca in the Farnham store was incredibly helpful - very easy to renew 3 contracts with a good deal. Thank you

30 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Caroline,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Adam was fabulous

Adam was fabulous, great interpersonal skills, engaging, listened & knew exactly what he was doing. Made the visit worthwhile. Thank you Adam.

27 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Tracy,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Adam was very helpful and patient!

Adam was very helpful and patient!
He had a lot to explain but with his knowledge and calmness we got through it!

18 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Nicki,

This is lovely feedback for Adam. Thanks for your kind words and taking your time to share the experience.

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Thanks for your help

13 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Michael,

Thanks for your 5-star review. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very helpful and knowledable.

12 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Liz. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dan was excellent

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Suzanne. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Great service from Nikki and the team…

Great service from Nikki and the team in farnham

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful service

I attended Vodafone Farnham and received outstanding service from Luca and Adam. They were very helpful and went the extra mile to help with my phone. They really are a credit to the Vodafone team locally and nationally.

22 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Farnham

Resposta da Vodafone UK - Farnham

Hi Greg,

This is such an amazing review for Luca and Adam. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


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