Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to a... Ver mais
A empresa respondeu
Localização
Alterar localização9 Alexandra Gardens, CT20 1SS Folkestone, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the iss... Ver mais
A empresa respondeu
Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.
A empresa respondeu
Went into store and saw Jamie and Bradley , managed to reduce my overall bill by over £22 while keeping my current plans aswell as a new tablet. Great service and will look at moving my sons number... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Folkestone
Escrito pela empresa
Informações de contacto
9 Alexandra Gardens, CT20 1SS, Folkestone, Reino Unido
4,9
Excelente
311 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jamie
Jamie was excellent, customer service was immaculate with a real will to help. Moreover, all of the staff were welcoming and helpful at all times. Thank you Jamie!
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Christian,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew could not do enough for me
Andrew could not do enough for me
He was very charming and knew what he was talking about all was happy to speak with him
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andy , customer advisor
Andy made my husband(stroke victim) at ease and we perfectly understood the answers for question we had..
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew
Andrew was great, helped me sort my new contract, has helped me previously for my broadband. Explained things throughly about payments etc.
Would highly recommend.
12 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Lucie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grant in your folkestone store has…
Grant in your folkestone store has helped me more than one occasion and a very polite and helpful guy.
3 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Grant
Grant helped me out with moving my broadband across to my new property. He was a great help explaining the process and put me through to the home moves team.
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grant was very helpful
Grant was very helpful, very happy to walk away with my new phone :)
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Chloe,
Thanks for the lovely review and fantastic support for Grant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly helpfully staff Grant was…
Very friendly helpfully staff Grant was very helpful
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Tracy,
Thanks for the lovely review and fantastic support for Grant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew is aways extremely helpful
Andrew is aways extremely helpful, answers all of my silly questions and made my mind feel at ease! Always a great experience
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Ellen,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew helped me and my son to sort out…
Andrew helped me and my son to sort out problems with our broadband and got us unlimited dater thank you so much Andrew we really appreciated your help🥹
25 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Lesia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was so kind and he helped me and…
Andrew was so kind and he helped me and my mum to sort out everything with my new phone and SIM card
25 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Tarix,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in the shop to buy a new Vodafone plan and Matt dealt with the change and was sl helpful and knowledgeable and sorted it all out and will be back in September to upgrade to a nrw phone, 😊
Came in the shop to buy a new Vodafone plan
25 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped us today with phone plans…
Matt helped us today with phone plans and was extremely helpful and informative.
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Matt in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A* Service
He was very helpful and gave us the best information, and was funny and provided good customer service in the process. I now have a normal sim back!!!
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi. It's amazing to see you've had brilliant service in one of our stores. Thank you for leaving this amazing feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, lowered my bill, very friendly.
Jamie at Folkestone
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi. It's amazing to see you've had brilliant service from Jamie in one of our stores. Thank you for leaving this amazing feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was so helpful
Andrew was so helpful, brilliant service quick and easy, thank you, Andrew
22 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi Jenny. We're happy to hear that you received brilliant service. We appreciate your positive feedback and support. If you need anything, reach out to our team.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew is amazing
Andrew is amazing, has been sorting my phone contracts out for many years!
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi Curtis! Thank you for your feedback. We're glad to see you've been getting an amazing service from Andrew over the years.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is very patient with the elderly…
Neil is very patient with the elderly and always cheerful when we go in for assistance.
12 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Linda,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient
Efficient, friendly service. Got what we wanted done, without fuss. Thank you
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hi, we are pleased to hear about your fantastic experience. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Andrew was fantastic
Andrew was fantastic, very patient, very nice and very good at his job.
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Folkestone
Hey Eryberrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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