I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... Ver mais
A empresa respondeu
Localização
Alterar localização2 Southgate Street, GL1 2DH GLOUCESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... Ver mais
A empresa respondeu
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... Ver mais
A empresa respondeu
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Gloucester Southgate
Escrito pela empresa
Informações de contacto
2 Southgate Street, GL1 2DH, GLOUCESTER, Reino Unido
4,9
Excelente
528 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Today I took a new sim from kellie in…
Today I took a new sim from kellie in Gloucester and she was so helpful and honest and I will return for anything I ever want
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Amanda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are really helpful
The staff are really helpful, clementina helped me when I needed help with a claim!
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Peter,
Thanks for the lovely review and fantastic support for Clementina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Tom and Vicki…
Great service from Tom and Vicki setting up my new phone
3 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Anwen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom O and Billy were really helpful…
Tom O and Billy were really helpful with my data transfer. Excellent service and explained everything for me.
23 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went in with viruses in on my phone and…
Went in with viruses in on my phone and Tom quickly resolved my issues and got me back up and running
23 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brought the phone in for a transfer and…
Brought the phone in for a transfer and Viki helped me. Great service and help
22 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got help with Clementina
Got help with Clementina. Really good service and helped with my questions.
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Gloucester Southgate
Hey Neil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie was very helpful and we will…
Kellie was very helpful and we will return to add hbb and sim once out of contract
4 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Mark,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie at Vodafone Gloucester provided…
Kellie at Vodafone Gloucester provided outstanding customer service. She explained everything clearly and patiently, making sure we fully understood all the options available. She had such positive energy and was incredibly respectful, professional, and welcoming throughout the whole experience.
It’s rare to come across someone so genuinely helpful and knowledgeable. She made everything easy and stress-free for us. We really need more people like Kellie in customer service — she is a real credit to Vodafone Gloucester.
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Ameena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant experience.
Absolutely brilliant experience.. My advisor Viktoria was friendly and efficient and really knew what she was doimg. I left feeling really well looked after. Thank you.
26 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Delrae,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helped by a lovely person named…
Was helped by a lovely person named Clementina she was able to meet my needs and as a result I left the store very happy
19 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
"Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Went back into the Gloucester store…
Went back into the Gloucester store after having issues on my device. Tom helped clear up the viruses and got me working again
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Jillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Crystal was attentive
Crystal was attentive, polite and kind throughout service delivery. A simple and smooth transfer of service.
14 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey there,
Thanks for the lovely review and fantastic support for Crystal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie was very helpful and answered…
Kellie was very helpful and answered all my questions when I took out a new contract and moved over from 02
9 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Nathan,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrading phone
Absolutely fantastic service from Victoria. Came in to upgrade a very old phone. She listened to what I needed which was an updated phone but very simple and also the same as old phone. She was very kind and patient and took the time to go through everything with me, even when I came back to collect the new phone as we had to order it in. Excellent service from start to finish. She made me feel at ease about how to use the phone and was very friendly. Would definitely recommend.
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Hayley,
Thanks for the lovely review and fantastic support for Victoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in and Viki delivered great…
Came in and Viki delivered great service - very patient with moving phone over and very helpful - great service
2 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Mrs. .Jackson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was helpful upgrading me and…
Tom was helpful upgrading me and helping me set up my new device
18 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Andrea,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found better deals for my parents mobile phone contracts. Would recommend this store and these 2 staff members.
14 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A really big thank you to Kellie
A really big thank you to Kellie - really helpful advice and guidance - found and organised for me 2 new contracts with great discounts - really knowledgeable and friendly - perfect advice on how to cancel 2 other devices. THANKS YOU KELLIE! :-)
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Gloucester Southgate
Hey Kevin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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