Vodafone UK - Guildford Opiniões 

209
•
TrustScore: 5 em 5

4,9

66 High Street, GU1 3ES Guildford, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Guildford

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 66 High Street, GU1 3ES, Guildford, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

209 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(209)

39 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Xander was amazing

Xander was amazing - so patient and helpful with my messed up account and then found us the best deals too. Thank you so much!!

3 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Alex,

Thanks for the lovely review and fantastic support for Xander.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Xander saved me money

I came in to upgrade my phone and Xander and the manager saved me money on my broadband at the same time!

2 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Philip,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A* service

I went to the store this morning, but they were closed with technical issues!!! However, Bryony was exceptionally helpful and still managed to solve my issues from outside the store, her heart held the greatest power ever known!

1 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Moana,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 stars to Xander

5 stars to Xander. Super helpful and my son and I are delighted with the clear advice and most suitable data pack plus new handset. Thansk

16 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Thanks for your awesome feedback for Xander. It's great to see they made upgrading such a pleasure for you Fiona. Hope you're loving your new phones!
Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Excellent service by Xander in tye…

Excellent service by Xander in tye guildford store. Very clear and open about all the options.

16 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Thanks for your fab feedback David.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quick, easy and efficient

Shopping in Vodafone used to take hours upon hours and it made me go online mostly. But I needed a phone on the same day as I dropped mine in a river. Sam got me a new phone sorted out with a replacement sim in under an hour!! Will definitely use the store more in the future.

10 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Jacob. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service in the Guildford store!

I had visited a Vodafone store in Fenchurch street and had received a really poor service with none of my questions answered. However, Steve in the Guildford store was brilliant and answered all my queries clearly. Even when I couldn't get my old number reinstated (my fault), he was so patient and clear - thank you so much!!

10 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Hannah,

It's great to hear of your positive experience with Steve! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had a query about roaming in Canada

Had a query about roaming in Canada. Query answered and everything setup. Even better got a new package that included roaming in Canada and lots of other places I’m travelling to. Great work Steve

10 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Donna,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Guildford store is the place to be

I went into Guildford for my weekly mooch around and happened upon the Vodafone store, I remembered my phone was smashed so I went into the establishment and was greeted by a fellow called Sam, my phone was in fact not smashed and it was just my screen protector! A+ service!

3 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Rupert,

I'm glad to hear your screen was ok. Thanks for your review and kind words for Sam.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great Service

Xander gave fantastic service.

22 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi David,

Thanks for your review for Xander.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Personal service

Bryony was amazing and mad me feel so comfortable and there was no judgement that I am really not tech savvy and don’t know how to do things with my phone online. I don’t know what I’d do without the lovely in-store service!

20 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Gemma,

Thanks for letting us know what an amazing job Bryony did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Joey at the Guildford branch was very…

Joey at the Guildford branch was very patient and helpful and sorted my issue.

19 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Lin,

Thanks for letting us know what an amazing job Joey did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service by Sam

Great service by Sam, helpful and knowledgeable.

17 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Mark,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went into the Guildford Store To Ask…

I went into the Guildford Store To Ask for help with my WHATSAPP. The man in the store not only achieved my goal of setting up whatsapp, he also offered me a lower priced plan which his colleague processed. If you need Help Then Go to the Guildford Store and ask for Sam, he will Take cAre of you!

1 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Patricia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent advice and my phone problems…

Excellent advice and my phone problems were solved

10 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Anthea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I wanted to change network

I wanted to change network, but was dreading the experience. No need to worry though!
Bryony was very kind and helpful and basically did everything for me.
I can't rate my experience of Guildford Vodafone more highly and would recommend it to anyone.

5 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hey Victoria,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rob in the guildford store was…

Rob in the guildford store was extremely helpful and efficient. Highly recommended.

29 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The store was nice and clean and our…

The store was nice and clean and our help from bryony has made our lifes very easy. Excellent service

24 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi Tristian, It's great to see our store and Bryony left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Super Service !

I was looked after by Xander, he throughly explained my new contract. He helped me find the best price,
And he explained how to use my phone on holiday !
I always recommend this store.

23 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Thanks for your review Jessica. It's great to hear Xander took the time to explain everything for you. I hope you have an awesome holiday!
Thanks again, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Bryony at the…

Great service from Bryony at the Guildford Vodaphone store. She solved the problem in minutes with great efficiency and was very pleasant to deal with. And all on a Sunday morning!

21 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Guildford

Resposta da Vodafone UK - Guildford

Hi David,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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