Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Ver mais
A empresa respondeu
397-399 Mare Street, E8 1HY LONDON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Ver mais
A empresa respondeu
Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.
A empresa respondeu
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Ver mais
A empresa respondeu
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... Ver mais
A empresa respondeu
Escrito pela empresa
397-399 Mare Street, E8 1HY, LONDON, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Today, at around 14:55, I went to Hackney Vodafone to exchange my phone to a different colour. I approached one of the workers at the “Ready to Help” desk (he had a grey cardigan, quite young). He told me that I am unable to do an exchange and Vodafone ONLY does returns in order to change the colour. I told him I had been on the phone with Vodafone and he said “I don’t know what to tell you, it will affect your credit”. I then left the store and was told by Vodafone that it is not needed to run a credit check.
He was very rude, unprofessional, and had me travel all the way to the other side of London to get a simple dolour change. Absolutely ridiculous. I am extremely disappointed with the level of service I received, and it has eroded my confidence in the brand. I ended up cancelling my contract all together as it is before the 14 days of purchase.
Your worker has a nasty attitude.

Resposta da Vodafone UK - Hackney
Very good very helpful lovely work from sonny and jason

Resposta da Vodafone UK - Hackney
Great service, Azmol restored my faith in Vodaphone. Thanks

Resposta da Vodafone UK - Hackney
Jason was professional very friendly and took his time and attention with me and my family to find the best deal available.

Resposta da Vodafone UK - Hackney
I had my phone pickpocketed and came here to sort it out. Jason was extremely helpful and informative about the process, and the current deals they had, as well as picking the right plan and the right phone.
Overall the experience was very professional and friendly, and he made sure I had the best experience.
While serving me, he made sure people were not waiting in vain as well. Great staff.

Resposta da Vodafone UK - Hackney
The staff were extremely friendly and helpful both times I visited in the last week, amazing service!

Resposta da Vodafone UK - Hackney
Great experience with Jason and Azmol today at the vodafone store in hackney! They've helped me get a sim card after a long wait with other service providers and made the whole experience very pleasant. Would recommend !

Resposta da Vodafone UK - Hackney
Joy was really helpful and quick at sorting out my needs

Resposta da Vodafone UK - Hackney
Jason was very kind and extremely helpful and patient with my questions and requests.

Resposta da Vodafone UK - Hackney
Great customer service !
I wanted to change my mobile network to Vodafone and went to the store , the staff was very friendly.
I was taken care from Alesia, with her assistance I got the best offer I could get and I am very happy with that .✌️

Resposta da Vodafone UK - Hackney
Made me feel very welcomed, the new trainee was very friendly and bubbly

Resposta da Vodafone UK - Hackney
Amazing service from jason the best in the store.

Resposta da Vodafone UK - Hackney
Came into store to browse their sim only offers and was greeted by Mahfuz, he was well spoken and provided great customer service, made me feel at ease and not pressured into buying anything and he had great knowledge on what vodaphone offers

Resposta da Vodafone UK - Hackney
Mahfuz was an amazing assistant to help me get set up with Vodafone, thank you!

Resposta da Vodafone UK - Hackney
Brilliant service, the person working was mahfuz. was very nice and explained everything i asked perfectly. Get him a promotion.

Resposta da Vodafone UK - Hackney
Amazing, “Sonny” was extremely friendly helpful and understood what I needed and overall amazing He helped me with amazing tech service too. Setup phone and gave me clear advice.

Resposta da Vodafone UK - Hackney
Great store- excellent customer service and clean and organised environment makes for an enjoyable shopping experience. One employee in particular, Mahfuz, was a stand-out and a true gentlemen with a warm charisma and helpful approach

Resposta da Vodafone UK - Hackney
I recently visited a Vodafone store to switch my SIM, and Mahfuz was the representative who assisted me. Mahfuz was knowledgeable, professional, and courteous throughout the process, ensuring that I was comfortable and satisfied with the new SIM.
He patiently explained everything I needed to know about the SIM swap and took the time to answer all of my questions. He went the extra mile to ensure that everything was set up correctly and even showed me how to use the Vodafone app on my phone.
Overall, I had a great experience with Mahfuz, and I would recommend him to anyone who needs help with their Vodafone service. Thank you, Mahfuz, for your excellent service!

Resposta da Vodafone UK - Hackney
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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