My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Ver mais
A empresa respondeu
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver mais
A empresa respondeu
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver mais
A empresa respondeu
Escrito pela empresa
46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Three rep explained what the problem was, why it's happening and how to avoid it happening again - then fixed the problem. Couldn't ask for better service!

Resposta da Vodafone UK - Hastings
Ben in the Hsstings branch was excellent. Efficient and quick. Read my mood, in a hurry, not chatty and needing to get my phone back up and running asap. Thank you for making it quick.

Resposta da Vodafone UK - Hastings
Ben was extremely helpful lowering my broadband price & increasing the speed ! Very patient with my dad too :) thanks

Resposta da Vodafone UK - Hastings
Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very happy with my new purchase

Resposta da Vodafone UK - Hastings
Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract

Resposta da Vodafone UK - Hastings
Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!

Resposta da Vodafone UK - Hastings

Resposta da Vodafone UK - Hastings
Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.

Resposta da Vodafone UK - Hastings
I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

Resposta da Vodafone UK - Hastings
I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

Resposta da Vodafone UK - Hastings
Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

Resposta da Vodafone UK - Hastings
Great customer service that helped reduce my bill and took the stress out of the process.

Resposta da Vodafone UK - Hastings
Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

Resposta da Vodafone UK - Hastings
I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

Resposta da Vodafone UK - Hastings
Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags

Resposta da Vodafone UK - Hastings
Efficient & friendly service; good atmosphere there.

Resposta da Vodafone UK - Hastings
Spoke to Connor to upgrade my broadband. Simple process with everything explained well.

Resposta da Vodafone UK - Hastings
Went get help as I enter friendly staff

Resposta da Vodafone UK - Hastings
The staff were so patient, helpful and understanding. They resolved my issues with no fuss.

Resposta da Vodafone UK - Hastings
Amazing staff, Katie and Harry were brilliant. So helpful all the staff.

Resposta da Vodafone UK - Hastings
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