I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Ver mais
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Localização
Alterar localização11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Ver mais
A empresa respondeu
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Ver mais
A empresa respondeu
Once again Jordan exceeded my expectations as a repeat vodafone customer. He sold me my 2 new Apple iPhones and spent time getting all my data transferred over. This is something I would not undertak... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Inverness
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Reino Unido
4,8
Excelente
228 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service from Jodan
Good service from Jodan, everything well explained.
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Catherine,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was a great help and he helped…
Jordan was a great help and he helped me purchase a phone I could use. Great help
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Elizabeth,
Thanks for the great feedback for Jordan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional
Above and beyond service from Chloe in Vodafone Inverness. She could not have been more helpful or patient.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Ross,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very helpful
Chloe was really helpful and took the time to explain my options. Great service and fantastic people skills. Thanks again 😊
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Carolyn,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the experience Chloe provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Went in to store to upgrade my phone…
Went in to store to upgrade my phone and Jordan was a massive help. Great service
14 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Irene! I'm glad to hear your upgrade went smoothly. Please click here for our device guides to ensure you'll all set up as you should be: https://deviceguides.vodafone.co.uk/ If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Tom was really helpful.
10 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Hey was really happy with the service…
Hey was really happy with the service we got today Chloe was very helpful and friendly she explained everything very well was very happy I got a contract
8 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Katy,
Thanks for sharing your fabulous feedback for Chloe. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service from Jordan at Inverness…
Good service from Jordan at Inverness at Vodafone shop
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Norman, Thanks for your awesome feedback for Jordan 😊
Thanks, The Vodafone Social Media team
Excellent staff
Excellent staff, very helpful, nothing was to much.
Jordan found me a much better deal then I was on, could not have asked for a better service
31 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Me,
We’re glad to hear you found the best deal for you, when visiting Jordan in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service from Lachlan at the…
Excellent service from Lachlan at the Inverness store.
30 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Jordan was very proficient
Jordan was very proficient and attentive.
5 star experience
Having lost my phone I was back up and running within an hour with everything recovered.
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Joss. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Inverness
Hi Chris,
Thanks for sharing this feedback with us! We're delighted you got the help you needed from Jordan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jordan was brilliant
Jordan was brilliant, very helpful and patient.
22 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Morag. Thank you for your review for Jordan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had excellent service from Jordan…
Had excellent service from Jordan today. Away with a new contract, very happy.
22 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Fiona. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
17 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Joanna,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
Jordan was very helpful, took time to explain everything in full. Made the whole process stress free
18 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Thanks for your review Alan. It's great to hear Jordan took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Jordan the customer advisor was a great…
Jordan the customer advisor was a great help for the whole process, kno s his stuff!!
14 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi David,
Thank you for your review. It’s great to hear of your positive experience with Jordan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jordan was so helpful and got me a…
Jordan was so helpful and got me a really great deal on broadband and iPhone. Thanks very much
11 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hey Ashley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Shocking service
I took out a contract with Vodafone for a new iPhone 15plus. Just after having the phone 2 weeks my volume button got jammed in. I then went into the Inverness branch and asked for advice as I had only just got the phone 2 weeks prior - I was told “what’s more of an inconvenience having to use the screen to turn down the volume or send it away for 3 weeks to get it fixed?” I was also told here to try a shop further along that does unauthorised Apple repairs. I decided to leave as I was having no luck. A week later I went back in and I spoke to Jack who apologised for the service I had on my last visit and if I came back on the 10th of April (today) once he returned from his annual leave he would swap the phone for a brand new one for me. I was happy with that response so l went back in today and was told by Lachlan that on my previous visit I was misinformed and they weren’t allowed to swap the phone as it had been over 30 days of me having it and it would have to go through Vodafone’s repair service and I would have to pay for it to be repaired out of my own pocket. The only reason it has went past the 30 days is because of being told to come back at a later date. Hopefully there’s a small chance I get get this sorted but I highly doubt it.
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Inverness
Hi Nadine,
This isn't the experience we want for our customers. So that we can access your account and discuss this further, please message us on Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Resposta da Vodafone UK - Inverness
Hi Alex,
Thanks for your five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.