I popped into the Hampstead shop as I had a concern about my account which I wasn’t able resolve on the app nor by calling Vodafone. Tayleb was very helpful with discovering and explaining the problem... Ver mais
A empresa respondeu
Localização
Alterar localização67 Hampstead High Street, NW3 1QP London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Ver mais
A empresa respondeu
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Ver mais
A empresa respondeu
I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Hampstead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
67 Hampstead High Street, NW3 1QP, London, Reino Unido
4,9
Excelente
144 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tayyab is brilliant!!
Tayyab is brilliant!!! Patient, respectful, and really genuine. Solved my problems. Found where my data was hiding…
16 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Araxi,
Thanks for the lovely review and fantastic support for Tayyab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was excellent
Chris was excellent! Amazing service and lovely to deal with!
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Ross,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kem was extremely helpful in renewing…
Kem was extremely helpful in renewing my existing contract and explaining all the new upgrades such as roaming is now 83 countries. Plus he ensured that all existing add ons were carried over. I am very happy with the level of service Kem has provided today.
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Declan,
Thanks for the lovely review and fantastic support for Kem. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Hampstead
Hey Nancy,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tayyab was great in store help…
Tayyab was great in store help today,helped me with my technical issue
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Nisar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely great service from Chris…
Absolutely great service from Chris today. I had broken my phone but it was due an upgrade luckily and he managed to sort it all out for me and even set it up for me. Thanks Chris!
5 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Linds,
We really appreciate your wonderful review and the amazing support for Chris.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
chris was extremely kind
chris was extremely kind, patient and very helpful. made the experience very painless
12 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Linda,
We're grateful for your positive feedback for Chris, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had very good service today with Chris
Had very good service today with Chris, I believe he is grossly underpaid
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Stephen,
Thank you for the great feedback on Chris, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dave at Hampstead is an amazing…
Dave at Hampstead is an amazing employee - super helpful & patient.
You are lucky to work with him& he is a real asset!! Answers questions & efficient.
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Nizam was the most patient and helpful…
Nizam was the most patient and helpful and kind person who made this experience a pleasure.
Would recommend to anyone who needs help with anything.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey, it's great to see Mazim was able to help with your issues and made it look so simple too 😊 All the best, The Vodafone Social Media Team
Kem and the whole Hampstead team are…
Kem and the whole Hampstead team are always so helpful. They always help me no matter what.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Lydia,
Thanks for taking your time to share this experience in store with Kem. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service in hampstead
Tayyab in Hampstead has been extremely helpful and patient with me. He thoroughly explained everyone me and found me the best deal. I really am very impressed with his customer service and care. Great Vodafone employee.
11 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Raman. Thank you for your review for Tayyab. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful and friendly…
Chris was very helpful and friendly great experience
5 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Kerem,
This is lovely feedback for Chris. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good service
28 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Iqbal,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
I received excellent customer service at the Vodafone store. Dave was patient and efficient, finding the best deal to accommodate the need for a second phone, resulting in an upgrade at lower cost.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi CC
Thanks for taking the time to write such a great review! We're delighted to see Dave delivered the service we aim for. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dave is brilliant!
Our Sales Advisor, Dave, was brilliant. He guided us to the right package (which was far from the most expensive) and got us exactly the phone we needed.
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi James,
Thanks for sharing your great feedback for Dave. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely brilliant experience with…
Absolutely brilliant experience with Chris, the assistant manager at Vodafone Hampstead. He made a real difference.
8 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent and very helpful customer…
Excellent and very helpful customer support from Chris from Hampstead!!
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Rebecca. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave was super helpful… saved the day
Dave was super helpful… saved the day.
Thank you.
21 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi there,
What super feedback for Dave, great to he's been a hero! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Chris in the Hampstead branch of vodafone gave a first class and efficient service...thanks Chris!! 10 out of 10!
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.