I popped into the Hampstead shop as I had a concern about my account which I wasn’t able resolve on the app nor by calling Vodafone. Tayleb was very helpful with discovering and explaining the problem... Ver mais
A empresa respondeu
67 Hampstead High Street, NW3 1QP London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I popped into the Hampstead shop as I had a concern about my account which I wasn’t able resolve on the app nor by calling Vodafone. Tayleb was very helpful with discovering and explaining the problem... Ver mais
A empresa respondeu
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Ver mais
A empresa respondeu
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Ver mais
A empresa respondeu
I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Ver mais
A empresa respondeu
Escrito pela empresa
67 Hampstead High Street, NW3 1QP, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I popped into the Hampstead shop as I had a concern about my account which I wasn’t able resolve on the app nor by calling Vodafone. Tayleb was very helpful with discovering and explaining the problem and then with suggesting a solution on how change my plan to better suit my needs which also saved me money. He and his colleague Chris sorted out the solution for me in a professional, friendly and helpful manner. Excellent in-person can’t be beat.

Resposta da Vodafone UK - London Hampstead
Great service. Thank you Chris. Very courteous and went the extra mile.

Resposta da Vodafone UK - London Hampstead
Dave was absolutely amazing - took extraordinary steps to resolve my issue. Very impressed

Resposta da Vodafone UK - London Hampstead
Tayyab in Hampstead was great and super helpful!

Resposta da Vodafone UK - London Hampstead
I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both for being very helpful. I was very happy with the service I received today. Highly recommended!

Resposta da Vodafone UK - London Hampstead
We had a really good experience from mayur in store. He was very professional and friendly.

Resposta da Vodafone UK - London Hampstead
Excellent with lots of good support and advice from Tayyab.

Resposta da Vodafone UK - London Hampstead
Visited the Hampstead store - amazing service from Kem and Chris.

Resposta da Vodafone UK - London Hampstead
Tayyab was knowledgeable and efficient. Great service.

Resposta da Vodafone UK - London Hampstead
The service was excellent. Kem was super helpful all the time and supported with everything that I needed in a very short time. Super grateful!!

Resposta da Vodafone UK - London Hampstead

Resposta da Vodafone UK - London Hampstead

Resposta da Vodafone UK - London Hampstead
I had a fantastic experience at the store and Chris was super helpful with everything.

Resposta da Vodafone UK - London Hampstead
Dave provided exactly what I wanted for my broadband and new Sim contract

Resposta da Vodafone UK - London Hampstead
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make.
After cancelling his broadband back in December, the bills were still coming,
All the attempts of a phone call were unsuccessful, cause they ask for stuff that I could never know about,
Then I grabbed my friend and take him to the shop in Hampstead, where Chris took care of all issues.
The case became more complex than it should, so he couldn’t sort all in the same day, but he didn’t gave up, toke our contact, kept us updated until everything was sorted.
Excellent professional 👏🏼

Resposta da Vodafone UK - London Hampstead

Resposta da Vodafone UK - London Hampstead
Received excellent service from Chris assistant store manager!

Resposta da Vodafone UK - London Hampstead
Chris did a great job sorting out our contracts- which needed a lot of work. Very grateful for him taking the time to help us out.

Resposta da Vodafone UK - London Hampstead
Chris was great very professional and helpful thanks so much

Resposta da Vodafone UK - London Hampstead
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.