I popped into the Hampstead shop as I had a concern about my account which I wasn’t able resolve on the app nor by calling Vodafone. Tayleb was very helpful with discovering and explaining the problem... Ver mais
A empresa respondeu
Localização
Alterar localização67 Hampstead High Street, NW3 1QP London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... Ver mais
A empresa respondeu
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... Ver mais
A empresa respondeu
I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Hampstead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
67 Hampstead High Street, NW3 1QP, London, Reino Unido
4,9
Excelente
144 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super service
Super service, very friendly very accommodating couldn't ask for more, I want to have their babies!
14 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great experience Chris was very helpful
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dave is excellent
Dave was patient, knowledgeable and helpful - from start to finish. I would recommend him to anyone in need of some help, particularly for his professional approach and attention to detail.
9 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Chris was very helpful and he supported…
Chris was very helpful and he supported me too much,thanks
28 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was wonderful
Chris was wonderful! I was very anxious that I’d lost my iMessage from my mobile number (I really had!) and he was able to restore it for me. He then recognised I was paying too much on my plan and transferred me to one which was much better value.
21 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Outstanding and very pleasant service
Outstanding and very pleasant service - also quick.
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're happy to hear you received outstanding, quick, and pleasant service.
Thank you for sharing your experience with us,
Vodafone Social Media Team
Very helpful and kind staff
Very helpful and kind staff. Gave me al the information I needed and explained everything to me. I have been coming to this shop for years and they are excellent!
8 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Sarit,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service…
Amazing service from Abdi who went over and beyond to fix the problem.
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Chris at Vodafone
Great service from Chris at Vodafone! He really took the time to help me out, even though it was after closing. Super helpful and appreciated!
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really nice service
22 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
We were attended by Chris
We were attended by Chris, who is knowledgeable, informative, efficient and highly courteous. I would recommend his service to all customers.
Lucky are those who have him in their employ!
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chris helped me a lot with his kind…
Chris helped me a lot with his kind communication and great knowledge about the plans. Thanks to him, I added a new contract to my plan. He was very informative
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Murat,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful and quick staff
Super helpful and very competent and fast staff. Easily set me up with a new eSIM and added me to my husbands account! They were also very nice to speak to.
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Nancy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, got a new phone in 20 minutes and especially near to closing I really appreciate the swiftness and efficiency. Got an amazing deal for my trade in iPhone!
2 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was great
Chris was great! Helpful, knowledgeable. A credit to your company.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrading phone
Personal, friendly, informative, kind, pro-active.
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
We're so happy to hear that you found our team to be friendly, informative, and proactive.
Thank you for your positive feedback,
Vodafone Social Media Team
Tayyab was very helpful
Tayyab was very helpful, clear and efficient. Many thanks!
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi Michael. We're happy to hear that you found our service helpful, clear, and efficient. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
Full Fibre: A Disappointing Switch from BT
I was a customer of BT’s full fibre service for two years, and switched to Vodafone only because of a cheaper offer — and I deeply regret it! Their internet service is completely unreliable. Every time I struggle to get in touch — due to Vodafone’s outdated and frustrating communication system — I’m met with generic, meaningless responses. Their support team clearly lacks a basic understanding of simple networking concepts.
Vodafone’s full fibre setup has fundamental issues, and the speeds they advertise simply don’t exist in practice
I am a professional Video Editor and always need to send a receiving large video files. This service is not even enough for checking your email
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hi there,
We’re sorry to hear about your experience. Reliable connectivity is essential, especially for professionals handling large files. We take feedback seriously and would love to understand the issue better. Please DM us so we can look into this for you.
Thanks again,
Vodafone Social Media Team
Chris was excellent from start to…
Chris was excellent from start to finish- 5 star customer service!
1 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey JP,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was absolutely BRILLIANT at…
Chris was absolutely BRILLIANT at Vodafone Hampstead sorting me out after my phone was stolen. Really recommend!
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - London Hampstead
Hey EH,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.