I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver mais
A empresa respondeu
Localização
Alterar localização94a High Street, Putney, SW15 1RB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver mais
A empresa respondeu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver mais
A empresa respondeu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Putney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
94a High Street, Putney, SW15 1RB, London, Reino Unido
4,9
Excelente
224 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
I was visiting putney branch it was amazing experience guys served us Zee good knowledge excellent service
22 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have just been to Putney Vodafone and…
I have just been to Pitney Vodafone and was served by a lovely gentleman named Saif . He was extremely helpful and organized as he helped switch to Vodafone with great service.
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Tawfik,
These are lovely kind words of feedback for Saif and our Pitney store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thank you for your help Zee
Thank you for your help Zee! Very professional and helpful
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Justyna,
Thanks for taking your time to leave this review for Zee. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The Putney shop in High Street Putney…
The Putney shop in High Street Putney is amazing. The customer service is brillient.A young lady called Aida is so helpful and Patient .
11 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Murphy,
This is lovely feedback for Aida. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful
Aida has been exceptionally helpful today and also on Saturday. She is an asset to the Vodafone company and is extremely knowledgeable and very patient. Many thanks for her help. It was a huge task that I came to sort out and she succeeded!
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hello, Sally,
It's great to hear about the positive experience which you received in store from Aida, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best vodaphone
Best vodaphone !
Zee was so helpful!!
Thank you for your help and time.
I recommend !!
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Cece,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
What a breath of fresh air
The whole team at Vodafone Putney is amazing. Competent, calm and supremely kind, also with each other, which is so rare to see. I had the good fortune to be mainly dealing with Aida on a very complex problem. Aida is by far the most wonderful person that I have ever had the privilege of dealing with. In any store. Anywhere. What a privilege.
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Thomas,
Thank you for taking the time to leave us a 5 star review and thank you for the amazing feedback about the team and how the experience was for you.
Thanks,
The Vodafone Social Media Team
Suspicious
I recently noticed a significant decline in performance of my TV broadband. My wifi was also affected. All that Vodaphone did was apologise and offer me a new upgrade at more cost.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Trevor. It's disappointing to see your review. We completely understand the importance of keeping connected online. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We would recommend running a quick test using our Broadband Service Test tool online https://vodafone.uk/3lf0Jx8 to check for faults with your broadband connection – you’ll need your My Vodafone login details to do this. If our test can’t find any connection issues, you can find more help on our Broadband Support hub https://vodafone.uk/3BRIJRv
Vodafone Social Media Team
Aida was excellent with customer services
Aida was very helpful, very patient, super polite and resolved a very tricky problem with an order. We are very impressed
8 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Jo,
Thanks for letting us know what an amazing job Aida did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
David at vodafone Putney was so…
David at vodafone Putney was so helpful. My daughter had her own phone stolen and David was amazing sorting out a new phone and contract.
Thank you so much. I will be with Vodafone forever.
28 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Fiona,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Zee and Salman were extremely helpful
Zee and Salman were extremely helpful, they accommodated our needs and were able to help us transfer our existing contracts to Vodafone with ease.
27 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zee was so helpful and made everything…
Zee was so helpful and made everything run quickly and smoothly !
24 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Jess,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Putney
Hi Leonardo,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Aida.
Thanks,
The Vodafone Social Media Team
David the superstar
David was a complete superstar and massively helpful! Thank you Vodafone - I was about to terminate everything but he solved all the issues. You need more David’s.
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Nic,
This is lovely feedback for David. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zee is amazing and very much helpful in…
Zee is amazing and very much helpful in getting my new SIM card.
Thank you Zee and see you next time 😀
9 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Archana, thank for your feedback for Zee, I'm glad he had such a good impression on you.
Thanks, The Vodafone Social Media team
David Was Great
David Was Great ,
No problem and fully understand my situation
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgrade my phone snd plan my…
David and Aida helped me to choose my airtime plan and trade in my phone and they were both very friendly snd helpful.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Aty,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a great experience with us when choosing the airtime plan and trading your phone.
Thanks,
The Vodafone Social Media Team
Ida was v helpful and persistent
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Dan,
Thank you for the 5 star review and the great feedback abo Ida customer service.
David at Putney was amazing and was the…
David at Putney was amazing and was the only person able to fix my problem. The chat and helpline were terrible. If you have a problem with Vodafone go to David at Vodafone Putney
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Tracey,
This is lovely feedback for David. Thanks for taking your time to leave this review. So that we can feedback the experience you've initially had when reaching out to us, please send us message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - London Putney
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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