I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver mais
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Localização
Alterar localização94a High Street, Putney, SW15 1RB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver mais
A empresa respondeu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver mais
A empresa respondeu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Putney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
94a High Street, Putney, SW15 1RB, London, Reino Unido
4,9
Excelente
224 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - London Putney
Hi Camila,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Zee was so helpful to me in store today when I needed to renew my broadband with Vodafone. As always I received excellent care and great advice.
19 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Sheila,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Trad in my old phone
The guys at this shop have been really helpful.
I was welcomed by Zee and Dave they made the process smooth for me .
Thank you
17 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Francesco,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the shop with Zee and Dave.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kind and helpful
I went into the shop on a Friday afternoon not long before closing. Aida was very helpful and empathetic, and set up my account for broadband and landline very efficiently. Really knew her stuff.
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Damaris,
It's great to hear your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was very thorough and very helpful.
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Jon. Thank you for your review for Zee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience and personalised, courteous customer service from the Vodafone shop on putney high street.
29 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi there,
We're glad to hear you had such a great experience in our Putney High Street store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
I was served by David who was friendly
I was served by David who was friendly, helpful and very knowledgeable. This is my second time there and Speaking with him gave me confidence In upgrading my contract and solving queries that I had going in. Putney vodafone will now be exclusively how I handle new contracts, upgrades and broadband going forward. Great experience again, will be going back soon
27 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Emmanuel,
Thanks for taking the time to review and sharing this feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was amazing helped me get my data…
Zee was amazing helped me get my data back and settings.
27 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Hamza,
Thank you for your review and great feedback for Zee.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zee was incredibly helpful and managed…
Zee was incredibly helpful and managed to get us a great deal with our phones
I will always ask for him when I return and I thank tou for his honesty etc
20 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Maximilian,
Thanks for your review for Zee. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Great experience
Great experience at the Putney store! Salman was super helpful and friendly.
18 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Moh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you David for the wonderful…
Thank you David for the wonderful support!
Very kind and helpful.
17 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Athilla,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aida was amazing to deal with thank…
Aida was amazing to deal with thank god. Really knew her stuff and was on the ball helping us resolve many issues.
Also David was a really nice agent in the store and helped us also.
Biggest issue with Vodafone by far is the customer service over the phone. No agent seems to know anything about the account and keeps passing customers to others agents time and time again. Big disappointment indeed!
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Felix,
It's great to hear about the positive experience which you've had with Aida and David. Thanks for taking the time to write in a review about the service you received in store. We also appreciate the feedback which you've provided on your experience over the phone, as we're always looking to improve our service.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
David and Aida have been fantastic at…
David and Aida have been fantastic at helping me find a Sim deal. Thank you for your support - 10/10 experience.
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Eva,
Thanks for the 5-star review on the great service which you received from David and Aida, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
I can't express enough how helpful the staff were in the store, David went above and beyond to help me with my new phone would definitely recommend Vodafone
2 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Kelly,
Thanks for your review and feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It's has been a great service from…
It's has been a great service from David,
He been a great help in helping out what
I need, must of all, he took his time working things out for me, top man!!
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Patrick. Thank you for your review for David. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service where the sales colleague…
Great service where the sales colleague listened to me my needs and delivered exactly what was required
27 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Michael,
It's lovely to see you had such a positive experience. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - London Putney
Hi Jeff!
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again, Vodafone Social Media Team
Aida at Vodafone provided fantastic…
Aida at Vodafone provided fantastic service!
21 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Uttam,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - London Putney
Hi Amma,
Thanks for taking the time to review and sharing this feedback for Salman.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Saif provided excellent customer service, very helpful!
1 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Harry,
Thanks for the great feedback! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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