I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Ver mais
A empresa respondeu
Localização
Alterar localização94a High Street, Putney, SW15 1RB London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Ver mais
A empresa respondeu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Ver mais
A empresa respondeu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Putney
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
94a High Street, Putney, SW15 1RB, London, Reino Unido
4,9
Excelente
224 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went in to ask to log in to WiFi
Went in to ask to log in to WiFi. Have large update to do. Would have used up all my data for which i pay £50pm. I was told I'd have to pay £25 to have update done. 3 people all sat with no customers. I was told it was all about making money for the shop. Vodaphone contract ends July. I'll walk my talk Vodaphone. Pensioners don't even get a discount. Disgusted.
13 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Susan
We're sorry to hear about your experience and how you wasn't able to get the help you needed. We're here to help, please reach out to us with any concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Fantastic service from Aida in Putney store. Saved me money and helped me with my new phone. Very good customer service
Fantastic service from Aida in Putney Stores.
9 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Katharine,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 starts for Aida
8 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi James. Thank you for your review for Aida. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super service from David and Aida
Super service from David and Aida - couldn’t have been more patient and helpful. They definitely need system upgrades as computers running very slowly both days I went instore!
27 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi there!
Thanks for your feedback, we always appreciate hearing it! It's great to see, if you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was happy with the service and the…
I was happy with the service and the knowledge shown by sales assistant, Zee. Thank you very much.
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi ahmed,
Thanks for your lovely review for Zee . We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zee in the Putney branch was amazingly…
Zee in the Putney branch was amazingly helpful. Would highly recommend a trip if buying a new phone / getting a new contract.
14 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Don,
Thank you for reviewing and sharing this feedback for Zee and the Putney store.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So helpful and patient
Zee was super helpful at getting phones set up for me and my daughter. Highly recommended!
11 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Elizabeth,
Thank you for your review. It’s great to hear of your positive experience with Zee. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Masroor was very efficient this morning…
Masroor was very efficient this morning and polite. He sorted out my problem quickly and I was out in 15 minutes. Definitely going back to Putney for anything else I need.
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Sima. Thank you for your review for Masroor. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee in the Putney store is the best…
Zee in the Putney store is the best Vodafone consultant I have met in all the time we’ve used Vodafone
30 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Clare,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zee excellent services I got Amazing…
Zee excellent services I got Amazing Guy.!!
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Justina,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saif and Zee answered all my questions…
Saif and Zee answered all my questions with tons of detail and helped me find a deal which means I’d be saving 20% compared to what I could do myself
14 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Lorenzo,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zee was patient helpful and fantastic…
Zee was patient helpful and fantastic at managing multiple customers waiting to be seen.
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Ls,
Thanks for this positive feedback for Zee. We're here to help if you need anything. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
My experience at vodafone has been…
My experience at vodafone has been great with Zee, very welcoming and polite
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Karl,
Thanks for taking your time to share this experience in store with Zee.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
It was very supportive and engaging…
It was very supportive and engaging throughout the process.
26 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Abdul,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rajen & Putney store are brilliant
Rajen was amazing, so helpful, informative and knowledgeable.
Putney shop is streets ahead of any Vodafone store I’ve been into.
Quick, stress free and got the job done.
The guys are brilliant
9 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service
Rajen was very helpful and explained all my options very well
8 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Saâd,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and patient with my…
Very helpful and patient with my numerous enquiries
7 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Marcia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Rajen very…
Fantastic service from Rajen very professional and very helpful
30 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi Anna,
This is lovely feedback for Rajen. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Rajen @ Putney High Street
Rajen @ Putney high street made such a dreaded experience so easy!
He genuinely took the time to work through each plan until we found the right ones of me. He also explained everything so clearly, so I didn’t get any nasty surprises…
The Putney store will definitely be my go to going forward.
26 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience with Rajan today
Great experience with Rajan today.
Helped me to change contracts to one that suits me better and explained some aspects of the phone to me.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - London Putney
Hey Amanda,
Thanks for reviewing. It's great to hear about your recent experience, and feedback for Rajan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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