Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais
A empresa respondeu
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais
A empresa respondeu
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Ver mais
A empresa respondeu
Jas is exceptionally professional, knowledgeable and personable. He went over and above what I hoped and his quality of service exemplifies why I would recommend consumers use Vodafone. Ayub, Shiv an... Ver mais
A empresa respondeu
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've been with this incredible team for almost two months now really appreciate thank you all for your unwavering support and friendliness. Special thanks to Ruchi and Shahruk😁

Resposta da Vodafone UK - London Stratford
Excellent service from Mahmut! Will definitely recommend him!

Resposta da Vodafone UK - London Stratford
Tanim was amazing great service excellent knowledge and saved me money

Resposta da Vodafone UK - London Stratford
Best customer service.
Fast reliable service.
Good communication.

Resposta da Vodafone UK - London Stratford
Akash help me get a brand-new iPhone 17 within 24 hours and there were problems. This man was very patient very polite he is a credit to your company. Thank you very much Vodafone.

Resposta da Vodafone UK - London Stratford
Akash provided me excellent service with great humility.

Resposta da Vodafone UK - London Stratford
The service provided was affordable,effective,reliable and well spoken I would well recommend seeing ARIB about any deals in store that the store could offer you

Resposta da Vodafone UK - London Stratford
Today i was in Vodafone in Westfield Stratford and i had the best experience.
Hazal gave me the best costumer service i could have .
Amazing person , professional and definitely i will come again to ask for her services.

Resposta da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford
Monwar Adam made the visit very smooth and helpful in placing most suitable order for me.

Resposta da Vodafone UK - London Stratford
Was served by Adam and Monwar. Enjoyed their vibes, they have great chemistry. Made me crack up.
Gave me a great deal too, top guys

Resposta da Vodafone UK - London Stratford
Calum very helpful today. Appreciate it😁

Resposta da Vodafone UK - London Stratford
It was excellent service provided by Mya at Vodafone store Westfield Stratford London.she suggested the best deal for us really happy with the Mya's response 😍

Resposta da Vodafone UK - London Stratford
Today I visited a vodafone London Stratford store to buy an iPhone..I m really happy to get good guidance to buy a device from Mya..She was really really very helpful and was so soft spoken.. She advised me what is the better option me to buy a device..Thank you Mya😍😍😇

Resposta da Vodafone UK - London Stratford
I was served by Calum in Stratford today. He is a very nice young gentleman and was very helpful, he really understood my needs and offered different options without being pushy.
Thanks Calym.

Resposta da Vodafone UK - London Stratford
One of the Worst Customer Service Experiences – Avoid Vodafone Westfield!
I had an absolutely terrible experience at the Vodafone store in Westfield. I went in regarding a phone exchange and refund, and instead of receiving proper assistance, I was met with misleading information, poor communication, and staff who clearly had no interest in helping customers.
They were more focused on talking about their nails and personal conversations than actually doing their job. Every time I asked for clarity, I was brushed off with vague or incorrect answers. I felt completely ignored and disrespected as a paying customer.
It’s shocking how unprofessional and unhelpful the staff are. This store is a perfect example of what not to expect from a major brand like Vodafone. If you value your time, money, and sanity — avoid this store at all costs. Go to a different branch or contact Vodafone online, because this one is a disaster.
Their Name Are Akash & pirscilla & Aammara if im not wrong

Resposta da Vodafone UK - London Stratford
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves it. Excellent work, thank you to the management for such an employee! He explained everything clearly, wrote it down, showed it to me and told me when to come back if something was unclear to me.
I took one star off the rating because of the other employees, whose attitude was not pleasant.

Resposta da Vodafone UK - London Stratford
The customer service was excellent and extremely helpful, friendly and very informative. (Faizal)

Resposta da Vodafone UK - London Stratford
Monwar- great patient service for a complicated process. 5 stars!

Resposta da Vodafone UK - London Stratford
Thank you so much to Mahmut who helped me switch to Vodafone today! After years with a terrible provider, I finally made the change – and I’m so happy.
He was very kind, patient, and explained everything clearly. Excellent service, super professional and helpful.
Really appreciated! 😊

Resposta da Vodafone UK - London Stratford
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