Vodafone UK - London Stratford Opiniões 

525
•
TrustScore: 5 em 5

4,8

Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jas is exceptionally professional, knowledgeable and personable. He went over and above what I hoped and his quality of service exemplifies why I would recommend consumers use Vodafone. Ayub, Shiv an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - London Stratford

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

525 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(525)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've been with this incredible team for…

I've been with this incredible team for almost two months now really appreciate thank you all for your unwavering support and friendliness. Special thanks to Ruchi and Shahruk😁

17 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hi. We appreciate your positive feedback and are so glad that you've had such a supportive and friendly experience with our team over the last couple of months. We value your recognition! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Mahmut

Excellent service from Mahmut! Will definitely recommend him!

13 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tanim was amazing great service…

Tanim was amazing great service excellent knowledge and saved me money

8 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Best customer service.

Best customer service.
Fast reliable service.
Good communication.

1 de outubro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Akash help me get a brand-new iPhone 17…

Akash help me get a brand-new iPhone 17 within 24 hours and there were problems. This man was very patient very polite he is a credit to your company. Thank you very much Vodafone.

27 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Robbie,

Thanks for the lovely review and fantastic support for Akash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Akash provided me excellent service…

Akash provided me excellent service with great humility.

26 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Chayan,

Thanks for the lovely review and fantastic support for Akash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The service provided was…

The service provided was affordable,effective,reliable and well spoken I would well recommend seeing ARIB about any deals in store that the store could offer you

24 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Jake,

Thanks for the lovely review and fantastic support for Arib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Today i was in Vodafone in Westfield…

Today i was in Vodafone in Westfield Stratford and i had the best experience.
Hazal gave me the best costumer service i could have .
Amazing person , professional and definitely i will come again to ask for her services.

10 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hi Evis,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hazal—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Callum we all love you great trainer

9 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Monwar Adam made the visit very smooth…

Monwar Adam made the visit very smooth and helpful in placing most suitable order for me.

6 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're happy to hear that your visit was smooth and that you received helpful assistance in placing your order. Thank you for sharing your great experience!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Was served by Adam and Monwar

Was served by Adam and Monwar. Enjoyed their vibes, they have great chemistry. Made me crack up.

Gave me a great deal too, top guys

6 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're happy to hear that you enjoyed the team's energy. We appreciate you mentioning the great deal you received and your positive feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Calum very helpful today

Calum very helpful today. Appreciate it😁

1 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

It was excellent service provided by…Mya

It was excellent service provided by Mya at Vodafone store Westfield Stratford London.she suggested the best deal for us really happy with the Mya's response 😍

22 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Today I visited a vodafone London…

Today I visited a vodafone London Stratford store to buy an iPhone..I m really happy to get good guidance to buy a device from Mya..She was really really very helpful and was so soft spoken.. She advised me what is the better option me to buy a device..Thank you Mya😍😍😇

22 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was served by Calum in Stratford…

I was served by Calum in Stratford today. He is a very nice young gentleman and was very helpful, he really understood my needs and offered different options without being pushy.

Thanks Calym.

9 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

One of the Worst Customer Service…

One of the Worst Customer Service Experiences – Avoid Vodafone Westfield!
I had an absolutely terrible experience at the Vodafone store in Westfield. I went in regarding a phone exchange and refund, and instead of receiving proper assistance, I was met with misleading information, poor communication, and staff who clearly had no interest in helping customers.

They were more focused on talking about their nails and personal conversations than actually doing their job. Every time I asked for clarity, I was brushed off with vague or incorrect answers. I felt completely ignored and disrespected as a paying customer.

It’s shocking how unprofessional and unhelpful the staff are. This store is a perfect example of what not to expect from a major brand like Vodafone. If you value your time, money, and sanity — avoid this store at all costs. Go to a different branch or contact Vodafone online, because this one is a disaster.
Their Name Are Akash & pirscilla & Aammara if im not wrong

5 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Divya,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience at our Vodafone Westfield store. What you’ve described falls far short of the standards we strive to uphold, and we sincerely apologize for the frustration and disappointment caused.

We take customer service very seriously, and your comments regarding the lack of professionalism and attentiveness from our staff are deeply concerning. Please be assured that we are investigating this matter thoroughly and will take appropriate steps to ensure such behavior is not repeated.

Your experience matters to us, and we’d like the opportunity to make things right. If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

I want to give 6 stars instead of 5…

I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves it. Excellent work, thank you to the management for such an employee! He explained everything clearly, wrote it down, showed it to me and told me when to come back if something was unclear to me.
I took one star off the rating because of the other employees, whose attitude was not pleasant.

1 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Marleena,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The customer service was excellent and…

The customer service was excellent and extremely helpful, friendly and very informative. (Faizal)

26 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Monefa,

Thanks for the lovely review and fantastic support for Faizal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Monwar- great patient service for a…

Monwar- great patient service for a complicated process. 5 stars!

26 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you so much to Mahmut who helped…

Thank you so much to Mahmut who helped me switch to Vodafone today! After years with a terrible provider, I finally made the change – and I’m so happy.
He was very kind, patient, and explained everything clearly. Excellent service, super professional and helpful.
Really appreciated! 😊

23 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - London Stratford

Resposta da Vodafone UK - London Stratford

Hey Alessandro,

Thanks for the lovely review and fantastic support for Mahmut.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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