Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Ver mais
A empresa respondeu
Jas is exceptionally professional, knowledgeable and personable. He went over and above what I hoped and his quality of service exemplifies why I would recommend consumers use Vodafone. Ayub, Shiv an... Ver mais
A empresa respondeu
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - London Stratford
Escrito pela empresa
Informações de contacto
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Reino Unido
4,8
Excelente
525 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Adam fixed my network issue that Apple…
Adam fixed my network issue that Apple could not resolve.
20 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Bekim,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer experience
Store manager and customer assistant Tamin have been an immense help with the complaint I had because customer service on the phone could not help me out. They are both amazing at their jobs and explaining things. Really appreciate the Stratford city team
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Roberta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into store and saw Adam
I came into store and saw Adam. He provided excellent customer service. Very concise and clear.
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Eshetu,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the Vodafone showroom in Westfield London, thanks to Jas. He was exceptionally helpful, professional, and knowledgeable. Jas took the time to clearly explain my options and made the entire process smooth and stress-free. His friendly and patient approach truly stood out. Excellent customer service – thank you, Jas!
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Sujitha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mahmut gave outstanding customer…
Mahmut gave outstanding customer service! He was extremely helpful. He gave me all of my opinions when upgrading to a new phone. He explained everything to me in detail and answered all my questions. He was very patient with me and ever so polite. Nothing was too much for him. He was absolutely amazing!
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Natalie,
Thanks for the lovely review and fantastic support for Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Gloria
Gloria! Excellent staff member she made my experience very easy, she was knowledgeable, fast and super friendly. Thank you so much!
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Tyrique,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ruchi
Ruchi she was very sweet . Very positive person. 10 out 10.
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Mihaela,
Thanks for the lovely review and fantastic support for Ruchi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maya and Ruks helped me at a time of…
Maya and Ruks helped me at a time of need when I had issues with my sim. They were so nice and helpful! Definitely recommend the Stratford store.
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Neenu,
Thanks for the lovely review and fantastic support for Maya and Ruks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person who served me was called…
The person who served me was called Zehra and was exceptionally helpful and professionals with a high level of attention to details such as providing me with her personal portable fan because I said the store was too hot.
I received a great deal saving me money from my previous privider
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Lynda,
Thanks for the lovely review and fantastic support for Zehra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sumaya was very helpful and she gave me…
Sumaya was very helpful and she gave me loads of information abt the phone and other services.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Tanrien,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Stratford
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently had the pleasure of speaking…
I recently had the pleasure of speaking with Ruchi from Vodafone's customer support team, and I must say, I am extremely satisfied with the service I received. Ruchi was polite, patient, and very knowledgeable. She listened to my concerns attentively and provided clear and effective solutions without any delay. Her professional and friendly approach made the whole experience smooth and pleasant.
25 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hey Muzammil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - London Stratford
Hi Hasan. Thank you for your feedback regarding Mr Akash. We're glad to see you've had some great service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to store for phone they helped…
I went to store for phone they helped alot. Ruchi served ne and she gave me very good deal. I was going to cancel and go to to ee but she gave me better deal
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Ruchi in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It’s a nice experience with Arib as he…
It’s a nice experience with Arib as he is very friendly and helpful to provide informations to us.
Thanks to Arib and all team members of Vodafone.
- Happy customer, Khurshida 😊
24 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Arib in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service helpful employees…
Amazing service helpful employees Shelly was wonderful and very helpful went above and beyond excellent customer experience
20 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi Paul! We appreciate you taking the time to share your experience. We're happy to hear that our employees were helpful and provided excellent service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum at Westfield Stratford City…
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also new tariffs that we can use too without making it sound dragging and long.
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi Gurhan. We appreciate you sharing your positive experience. It's great to hear the team member was helpful with your network issue and provided useful information.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Be very polite and nice in every step…
Be very polite and nice in every step during process specially Mahnoor
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi Mujeeb,
Thank you for sharing your experience,
Vodafone Social Media Team
Ms Mahnoor is a very cooperative
Ms Mahnoor is a very cooperative, she deals us in a very friendly way. Highly recommended.
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi Muzammil,
Thanks your positive feedback,
Vodafone Social Media Team
Brilliant service from Adam
Brilliant service from Adam. Asset to the store.
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - London Stratford
Hi! thank you for your feedback. We're really glad to see you've had some brilliant service from Adam in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.