Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... Ver mais
A empresa respondeu
Unit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... Ver mais
A empresa respondeu
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
A empresa respondeu
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good very helpful, name Fatema costumer service excellent

Resposta da Vodafone UK - Luton
I met with Fatima , she did a wonderful job of giving me information for several devices and yours offer that enabled me make a satisfactory choice.

Resposta da Vodafone UK - Luton
10/10 loved talking to these guys

Resposta da Vodafone UK - Luton
Lovely lady called Fatima. Made me very welcome and she was so polite and lovely

Resposta da Vodafone UK - Luton
Musti was so kind and sham too. Very helpful

Resposta da Vodafone UK - Luton
Experience was amazing with Fatema
She is best

Resposta da Vodafone UK - Luton
Good service and assistance by sabir and mustafa.

Resposta da Vodafone UK - Luton

Resposta da Vodafone UK - Luton
Jamie was fantastic customer service was really clear and helpful and supportive of me as a customer.
He was so clear and really friendly and offered to support me if I have any queries over next few days but I felt so supported great service would empty him in my team anytime.

Resposta da Vodafone UK - Luton
Fatema was very helpful and very nice, I would highly recommend Vodafone

Resposta da Vodafone UK - Luton
100000000/10 all because of SABIR, his patience, comprehension and understanding made this process so much easier. Had problems with my esim & physical sim that Sabir sorted out for me in less than 30 mins whereas I was talking to voxi support for a good 5-6 hours minimum and reached no positive result. I truly believe sabir brings this high level of customer service to every customer not just me, I hope this is a clear indication as to why human input is heavily needed as without this I wouldn’t have fixed my issues.

Resposta da Vodafone UK - Luton
Fatema.
“You have provided excellent and responsible service. I am impressed and grateful for your work.”

Resposta da Vodafone UK - Luton
Fatema help me a lot today,
I came here for charger but she make my mind to take sim only 🙂 now i am using unlimited only 24 pound month and tgats amazing

Resposta da Vodafone UK - Luton
Emanuel and Michael the manager were amazing. Knowledgeable and very helpful, got me and my mum great deals

Resposta da Vodafone UK - Luton
Very happy with customer service and new broadband.

Resposta da Vodafone UK - Luton
Amazing customer experience with the company

Resposta da Vodafone UK - Luton
Jamie is awesome! She helped us a lot today. Very professional, friendly, funny and had a lot of patience with all the silly questions we had. 🤣

Resposta da Vodafone UK - Luton
Bought 17 pro max in luton mall vodaphone store. Fatema gave us very great deal. I recommend others also to go to vodaphone and specially to fatema.

Resposta da Vodafone UK - Luton
Kate was super super helpful and was very patient in answering all my questions. She explained everything clearly and with her help, we were able to successfully solve my situation resulting in a new contract. I will 1000% recommend!

Resposta da Vodafone UK - Luton
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