Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 75 The Mall, LU1 2TF Luton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
A empresa respondeu
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Ver mais
A empresa respondeu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Luton
Escrito pela empresa
Informações de contacto
Unit 75 The Mall, LU1 2TF, Luton, Reino Unido
4,9
Excelente
410 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Luton
Hey Ayodele,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks so much excellent Fatema
Thanks so much excellent Fatema
20 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Shaimaa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a great experience upgrading my…
I had a great experience upgrading my Vodafone pay monthly plan thanks to Jaime. He was wonderful, very kind and patient, and took the time to explain everything clearly. He really made an effort to find the best offer for me. Excellent customer service – thank you, Jaime!
19 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Maria,
Thanks for the lovely review and fantastic support for Jaime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to pass on a message to…
I would like to pass on a message to Jamie who works in Vodafone in Luton thank for your reassurance and friendly conversations I would like to ask if I can pass on a message to Jamie and ask what apps and features would Jamie recommend me to explore
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service and great deals
The person who served us their name was Jamie, they did an amazing job, they were very kind, respectful and had a great humour which made the experience even better as it felt more comfortable to ask questions without feeling embarrassed or scared
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Unmol,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It was good experience with the fatema…
It was good experience with the fatema I would love to give 100 stars for her service and clearly explain the plans.
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Vodafone staff was very patient
The Vodafone staff was very patient, and explained everything clearly to me.
14 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
good jamie friendly
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience with…
It was a great experience with Fatema.she help me with my upgrades.
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Nicoara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade with Jaime
Very good deals from vodafone and well prepared staff. It was a fast and good experience. I feel happy about the provided service from Jaime and I would like to thank you for that !
13 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Gabriel,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Team in store offered very good…
Team in store offered very good service.
Team was polite and listing my problem.
Absolutly recomandation this store to customers with language barriers.
4 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service. Sorted my conract and offered £50 cheaper hbb then other provider thank you.
4 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Helena,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Hey Reggie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaime is superwoman!!
Jaime served us today and was super helpful, she showed us all the different deals and respected our budget! She didn’t push the most expensive one which is always our pet peeve! She helped set up our new phones and swapping over the numbers. She is bloody brilliant!!
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Lily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Look for Michal
Michal was helpful and given me a better deal than what i already had.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Szilveszter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate and another lady were great and…
Kate and another lady were great and helped my problem with speed and efficiency!!!
Also very friendly :)
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Jahmiah,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kate good services and good experience…
Kate good services and good experience with l your team
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Akash,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie of Luton
Katie, warm engaging, knowledgeable and very articulate. Extremely fantastic example of the brand and service previously received from customer service..
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Luton
Hey Keira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service- Thank you
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Luton
Hey Stefan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.