Katie was excellent, I needed a new phone, i hardly used my old one so didn’t want anything too complicated, Katie sold me an excellent product just right matching my needs. Great service we had a la... Ver mais
Localização
Alterar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Ver mais
A empresa respondeu
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Ver mais
A empresa respondeu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contacto
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
519 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Harry was fantastic today
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
13 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was amazing and very patient with…
Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect experience
Really helpful with a lot of insightful information. Friendly service too
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lorna went through…
Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was great
11 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Terry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry did a great job guiding me…
Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.
8 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Rachael,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful answered all questions…
Really helpful answered all questions thank you 👍
8 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Connor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from Neil at…
Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!
8 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Tracey,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was very knowledgeable and…
Harry was very knowledgeable and explained every thing carefully,was a great experience.
7 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Troy,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query answered, Simply!
After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.
5 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was a great help to me today…
Courtney was a great help to me today in renewing my contract. Thank you.
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Metro Centre Experience
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very nice perince with mr Hanryi…
Very nice perince with mr Hanryi Vodafone staff . Well done.
1 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Damir,
Thanks for the lovely review and fantastic support for Mr. Hanryi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry talked me through my options step…
Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Graham,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional staff member
Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Mohammed Sayleed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was very helpful showed me the…
Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hi Nicola,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam provided brilliant customer…
Adam provided brilliant customer service and helped me through my upgrade every step of the way.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Metro Centre Experience
Hi Zack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.