On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Ver mais
A empresa respondeu
Localização
Alterar localização54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Ver mais
A empresa respondeu
I was assisted by Amy today on the 02.10.26 at the Metro Centre. Amy was extremely helpful and answered any questions I had. I’m not really up to date with all the jargon but Amy really explained ever... Ver mais
A empresa respondeu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Metro Centre Experience
Escrito pela empresa
Informações de contacto
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
519 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top work by Sid
Top work by Sid. Sorted a new phone and separate sim out. Helped picking the perfect colour too!!
29 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would like to thank Harry for his…
Would like to thank Harry for his fantastic service today, professional and knowledgeable. Top guy
29 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service
Ive been with Vodafone nearly 30 years or so. Harry who was the young lad that helped me today was very pleasant and helpful especially when explaining the plans and helped to choose the broadband speeds especially explaining the difference and benefits of each speed. Along with looking for a good deal to upgrade one of the sim numbers on my account. Throughout the experience he was polite and cheerful all through the experience.
28 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was EPIC!!
Harry was open and honest and gave some great advice.
27 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Simon,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was very helpful very polite and…
Neil was very helpful very polite and could not ov done anymore than he done
27 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Lee,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks, Adam
I needed to check my account, and Adam was excellent, and showed me, in detail, the breakdown of my account- thanks, Adam.
26 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service, friendly and very helpful.
26 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Sid :)
Great customer service from Sid who dealt with us as soon as we walked in.
Sorted me & my husband out with the best deals available.
Very kind & polite, friendly & quick service from Sid :).
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having a lot of problems with…
Was having a lot of problems with another service provider so moved back to Vodafone, Sid was professional and gave us a really good sim only deal. Everything was smooth thanks.
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff member Sayieed
Helpful staff member Sayieed. Unfortunately chosen phone not in stock
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Sue,
Thanks for the lovely review and fantastic support for Sayieed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful got me the best…
Friendly and helpful got me the best deal possible!
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Una,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam Review
Adam was a lovely sales rep really helpful and lovely to talk to Would definitely recommend him to friends and family
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Byrnzy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam's was a wonderful help knew the…
Adam's was a wonderful help knew the product in and out. Help my partner decent which was the better deal for her even if the her number might have started with a 44
24 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Metro Centre Experience
Hi Andy,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic knowledge and really helpful…
Fantastic knowledge and really helpful staff
21 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service from Harry
I was served by Harry to upgrade my phone from an S22+ to a S26 Ultra. I cannot express enough how helpful he was! He was incredibly polite, funny and explained everything clearly and thoroughly to help aid my decision. The entire process was incredibly easy for the customer and I left very satisfied with the service. Lovely staff, great deals and overall one very happy customer with a new phone! Thoroughly recommend!
20 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Harry
Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service
20 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Louise,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Adam was very helpful and very friendly
20 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was fantastic today
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)
15 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
13 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.