Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Ver mais
A empresa respondeu
Localização
Alterar localização85 Northbrook Street, RG14 1AE Newbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Ver mais
A empresa respondeu
Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Ver mais
A empresa respondeu
Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newbury Northbrook
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
85 Northbrook Street, RG14 1AE, Newbury, Reino Unido
4,7
Excelente
374 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service
Fantastic service. Sorted all my issues.
Thanks Will!
15 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Louise
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very easy to switch from previous…
Very easy to switch from previous supplier. Jemma first class, very professional and knowledgeable.
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Jon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jemma at Vodafone in Newbury was great…
Jemma at Vodafone in Newbury was great and really helped me with my phone setup and was very knowledgeable! Great customer service- will go to her again if need any more help with my phone and contract. Thanks Jemma
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey josh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jemma at Vodafone Newbury store was…
Jemma at Vodafone Newbury store was extremely helpful in helping me understand settings on my phone and helping to keep my controls safe! Thanks Jemma you are a star! Great service!
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex has been really helpful
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.
10 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bruno and his colleague
Bruno and his colleague where very helpful in solving my technical challenge
9 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Carel,
Thanks for the lovely review and fantastic support for Bruno.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We had a problem with restrictions on…
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to resolve the issue. Thank you Josh he now has Apple Pay on his phone.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newbury Northbrook
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Selena, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Patrycia v knowledge and nothing was…
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition for her hard work. 5 stars
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will was absolutely brilliant
Will was absolutely brilliant.
He was extremely pleasant and helpful.
He is such an asset to Vodafone.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Marie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena is honestly an amazing human!
Selena was super friendly from the second we walked in to the store. She was so accommodating to my extra needs and really patient. She was genuinely such a nice person and really made our day! Thankyou so much…. P.S… Selena for promotion!!! :)
3 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Anon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newbury Northbrook
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in looking to upgrade
Came in looking to upgrade, Selena was welcoming, polite and very helpful
29 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Alex,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10 minutes of anguish turned to relief
Bruno Asst Store Manager was right on the issue and in a few minutes deleted the issue and cleaned up my phone. He also gave me advice on storage and QR codes and to delete unused apps. In 10 minutes my past month of issues and anguish was over. Thank you so much.
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
"Hey Booth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Angelo made our experience a lot less…
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t always clear! Thanks so much - we really appreciated your time and patience!
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey H Bee,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service as always by very…
Excellent service as always by very friendly and efficient staff especially Selena
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Mr Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely shocking company hope they…
Absolutely shocking company hope they get fined like the other big company just lately. Cancelled broadband due to the constant rises over, 100% in 2 years. Had been a customer for over 10 years. They decided to lock my phone as I had also Cancelled my mobile contract some time back. They apologised for the inconvenience said it wasn't locked been 2 months now still can't send/receive calls text at one point disconnected in such a way I could even use the phone as a Bluetooth device to connect to my new service providers broadband. Stay well clear. Happy to take your money when all's good but will remotely hamper your service when you leave due to constant plan rises. My local store when visited twice have done little to resolve the lengthy issue.
9 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey John,
Sorry to hear you’ve been having trouble with your broadband and phone. Let’s take a look and work out exactly what’s happened and If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Really good customer service from Ollie…
Really good customer service from Ollie - all requirements met and saved us money as well.
24 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Paul,
Thanks for the lovely review and fantastic support for Ollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big thank you to Angelo who helped us…
Big thank you to Angelo who helped us today upgrade our phone plans and arrange new phones. Excellent customer service and really helpful
17 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newbury Northbrook
Hey Corrina,
Thanks for the lovely review and fantastic support for Angelo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newbury Northbrook
Hey Mrs Rachel,
Thanks for the lovely review and fantastic support for Serena. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.