Vodafone UK - Newbury Northbrook Opiniões 

374
•
TrustScore: 4.5 em 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 85 Northbrook Street, RG14 1AE, Newbury, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(374)

39 739 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service! Very helpful.

21 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful throughout and continued to…

Helpful throughout and continued to serve with a smile.

21 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Absolutely fantastic service from Will …

Absolutely fantastic service from Vodafone Newbury store - Will was helpful, polite, engaging and made me feel like he wanted to make sure I was on the most suitable contracts for my family. Thank you

19 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Andrei was excellent so helpful

Andrei was excellent so helpful

8 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Sharon,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Served by Selena and she did an amazing…

Served by Selena and she did an amazing job, highly recommend

8 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Andy, ​

Thanks for the lovely review and fantastic support for Selena. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Selena and ash were very helpful

8 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Daisy,

Thanks for the lovely review and fantastic support for Selena and Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Selena was very helpful

Selena was very helpful, good knowledgeable and a great accent to your store

7 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Andrei was fantastic with helping me

Andrei was fantastic with helping me. I came in just to check some information on my account, and I left with a cheaper deal on my broadband and an insane deal for a new phone. Andrei helped me trade in my old phone and sorted everything out for me with my new one. Top tier service without being too pushy. Definitely will come back again!!!

4 de setembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We appreciate you sharing your experience and for the fantastic support. We're happy to hear that you received great service and a deal that met your needs.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service given by…

Excellent customer service given by Joshua in the newbury branch. Explained everything I needed to know. I got a new phone and great deal in 15 minutes. Perfect!

31 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Stay away from Vodafone broadband

Stay away from Vodafone broadband. We went with them because they were cheap and we've had endless problems with the signal and ping latency issues. When you phone...they fix it temporarily after an hour on the phone. Then a few weeks later back to bad signal. I cannot wait to leave Vodafone!

26 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Kyle,

We sincerely apologize for the inconvenience caused by the signal and service issues. That’s definitely not the experience we want for you, and we’re here to make it right. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kyra at the Newbury store was extremely…

Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.

15 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Andrei was absolutely amazing

Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊

16 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Jill,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer care

Great customer care, Selena looked after us very well.

15 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Andrei was great

Andrei was great

14 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Ellen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Andrew was extremely polite

Andrew was extremely polite, friendly and helpful. He made everything easy for me.

14 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Karny,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Selena was fab

Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!

13 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kyra was incredible

Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human

11 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Sean,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Selina was Lovely efficient and…

Selina was Lovely efficient and incredibly helpful

4 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Trudy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Selena was most helpful and solved a…

Selena was most helpful and solved a serious problem with minimum fuss.

4 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Stephen,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Femi was really helpful and saved me so…

Femi was really helpful and saved me so much time

2 de agosto de 2025
Opinião espontânea
logótipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hi there,

Thanks for the lovely review and fantastic support for Femi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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