Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... Ver mais
A empresa respondeu
Localização
Alterar localização76a High Street, CB8 8JX Newmarket, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Ver mais
A empresa respondeu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Ver mais
A empresa respondeu
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and effic... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Newmarket
Escrito pela empresa
Informações de contacto
76a High Street, CB8 8JX, Newmarket, Reino Unido
4,9
Excelente
300 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service
Dan was extremely helpful. He listened to my requirements, explored and explained the options that best suited my needs. He then offered to set up the phone for me. All in all excellent service
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Ros,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Olly was fantastic from the moment I…
Olly was fantastic from the moment I walked into the store.
Listened to what I needed phone & lifestyle wise and arranged a deal perfectly.
Didn't feel pressured to buy and Olly even discussed how I was getting on with my Vodafone home WiFi which is great.
10/10 service, would 100% recommend.
9 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shout-out to Olly sales person
The sales advisor been amazing to be honest. Thats the first thing i want to say. His name was Olly
Already had a contract at Vodafone and wanted a new one with a new phone. They did not had in stock what I wanted but I have been offered a better phone at same price after adjusting phone and plan data. Can't say I wasn't happy after going in the shop honestly.
18 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Albu,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Olly in Newmarket branch
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and efficient. Excellent service all round.
30 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Lee ,
Thanks for the lovely review and fantastic support for Olly .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I first saw OLLY on Sunday 26/7 after…
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help
I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after my husbands death
Olly advised me to return to see him on the Wed 29th when we could sort out the problem
This was done and all my concerns were dealt with and I was able to continue my long term account with Vodafone
Both Olly and his trainer Ash were helpful, thoughtful considerate and understanding
I am very happy to have my account with Vodafone
29 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Penelope,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone and broadband upgrade supported by Olly
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my preferences, rather than pushing to make a sale. He then supported with scheduling a engineer to upgrade my broadband while reducing my monthly cost.
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Tom,
Thanks for the lovely review and fantastic support for Olly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service Olly
I knew what i wanted from the get go, the entire process was easy straight forward and efficient. I was served by Olly.
24 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newmarket
Hey Chad,
Thanks for the lovely review and fantastic support for Tuhin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade Sim only contract
Sree went through things thoroughly and found the best deal for me. He was polite and courteous throughout.
15 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Sree, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sree was extremely helpful and…
Sree was extremely helpful and understanding and went above and beyond what my initial request was and I ended up with a far better and greatly enhanced deal for my mobile, which wasn’t what I’d originally gone into store for. Sree’s expertise and patience was greatly appreciated.
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Janet, thank you so much for your wonderful review and the amazing support you’ve shown for Sree, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Olly
Olly was great professional helpful knowledgeable and explained everything I needed too do. He made my experience of purchasing and transferring my phones a lot easier than the last time I did it Thank you Olly
23 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Olly
Olly, the assistant was very helpful, very patient ( I am eighty) and understood my queries. A credit to Vodafone.
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Ann,
Thanks for the lovely review and fantastic support for Olly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sree at Vodafone…
Excellent service from Sree at Vodafone Newmarket. They made my phone upgrade quick, easy, and stress-free. Sree was friendly, knowledgeable, and took the time to help me choose the best option for my needs. Highly recommended!
19 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank goodness for Olly
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious.
Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all with the utmost aplomb.
Olly is a shining example of why physical stores with capable real humans must always remain.
Thanks everso.
12 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Imo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dream team
Having smashed my phone, I needed a replacement quickly, with as much of my data salvaged as possible, without costing the earth... Olly and Dan at the Newmarket store understood the assignment! While Olly quickly went through my options for a new phone, and found a way to save money on my existing plan, Dan found a unit that was immediately available and then worked his magic to back up as much of the data that he could from my damaged phone.
I had feared a really long and complex process of getting a new phone sorted at short notice, but this dream team had me out the door in under an hour with just a few updates etc left to do to finish setting up the new device.
I was so glad I decided to go in store rather than try to go it alone online.
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Candice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Tuhin was very helpful
Tuhin was very helpful, quick and made it easy for me. Helped me set up my phone and transfer data. Saved me money on my bill as well. Very grateful for your help. Many thanks!
28 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey,
Thanks for the lovely review and fantastic support for Tuhin
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Olly was fantastic taking time and…
Olly was fantastic taking time and effort to help and upgrade my phone
27 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Valerie,
Thanks for the lovely review and fantastic support for Olly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newmarket
Hey Aaron,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sree was exceptional
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.
10 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Olly who listened to my…
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner
6 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.