Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Ver mais
A empresa respondeu
76a High Street, CB8 8JX Newmarket, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Ver mais
A empresa respondeu
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Ver mais
A empresa respondeu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Ver mais
A empresa respondeu
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Ver mais
A empresa respondeu
Escrito pela empresa
76a High Street, CB8 8JX, Newmarket, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tuhin provided a excellent service and helped me setup my phone.

Resposta da Vodafone UK - Newmarket
Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience

Resposta da Vodafone UK - Newmarket
Great service from Olly upgrading me to a new phone

Resposta da Vodafone UK - Newmarket
Came in to sort out adding broadband to my account. Olly was fantastic. I explained I'm with Virgin currently and Olly took extra time to check that they can switch me still without me contacting Virgin. He took me through all 3 packages on offer from best budget right through to fastest available with added WiFi boosters.

Resposta da Vodafone UK - Newmarket
Tuhin helped me to get a really good deal for iPhone 16. He explained me all the available options and was clear about the prices and plans.

Resposta da Vodafone UK - Newmarket
I have been with vodafone many years and have always had great service especially from Olly

Resposta da Vodafone UK - Newmarket
Visited Newmarket shop for a new phone, greeted with a friendly assistant he assessed our needs and recommended an affordable option.
Went through the call plan options and the credit detail clearly and precisely, explaining everything clearly.
A very friendly and sociable assistant.
A pleasurable visit to the shop

Resposta da Vodafone UK - Newmarket
We were served by Sree at the Newmarket branch today. My 78yo Mother wanted to switch provider and Sree was able to assist. He was incredibly helpful and reassuring during this process. He explained everything in a way she could understand and was patient and kind. He has restored her faith in customer service!
Thanks again for your help and support today. I would recommend to anyone who wants face to face assistance and support.

Resposta da Vodafone UK - Newmarket
I went to vodafone Newmarket store to enquire about a product. Shreejit was very helpful, calm and patient.

Resposta da Vodafone UK - Newmarket
Olly was really helpful and has been for the past few years I have been coming in here

Resposta da Vodafone UK - Newmarket
Sree couldn’t have been anymore helpful. It was very quick and easy to sort an upgrade and a sim only for my son. Very nice guy and helped us get the best deal and cost 👍

Resposta da Vodafone UK - Newmarket
Great service from Olly. Very patient, knowledgeable and friendly.

Resposta da Vodafone UK - Newmarket

Resposta da Vodafone UK - Newmarket
Tuhin has been incredibly helpful and given first class service with a smile

Resposta da Vodafone UK - Newmarket
Thea offered great customer service and was very welcoming and helpful for my equity regarding my contract

Resposta da Vodafone UK - Newmarket
Sree was very helpful in finding the perfect plan for me. I was very impressed by his knowledge.

Resposta da Vodafone UK - Newmarket
Great service from Olly and a great price on upgrade

Resposta da Vodafone UK - Newmarket
My pay-as-you-go Vodafone number was disconnected after expiry of a bundle in May although it was used during April and not been left idle for months. It is not clear why this was the case. TUHIN was an excellent advisor and was able to contact the relevant department and got the number reinstated for me; very helpful, knowlegdable and an exemplary representative of Vodafone. Many thanks!

Resposta da Vodafone UK - Newmarket
Once again exceptional service from Tuhin and the team at Newmarket. Where their competitors struggle, nothing is too much effort for Newmarket, hence we now have all family numbers and broadband accounts with them. Thanks again for making it smooth and easy.

Resposta da Vodafone UK - Newmarket
Sree was fantastic. Really Really helpful and was so good. Has superb knowledge and is a credit to himself and Vodafone.

Resposta da Vodafone UK - Newmarket
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.