Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Ver mais
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Localização
Alterar localização76a High Street, CB8 8JX Newmarket, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Ver mais
A empresa respondeu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Ver mais
A empresa respondeu
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Newmarket
Escrito pela empresa
Informações de contacto
76a High Street, CB8 8JX, Newmarket, Reino Unido
4,9
Excelente
306 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Vodaphone needs Olly
Olly was friendly, helpful and clear.
Explained all options thoroughly, made the 45mins in the Vodaphone shop a more pleasant experience than expected.
8 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Oriel. Thank you for your review for Olly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in the Vodafone shop…
Great experience in the Vodafone shop today I already have an account there, my brother who is deaf wanted a new phone and switch to Vodafone. The lovely Holly was very helpful, set it all up and was very customer friendly, thank you.
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Richard,
Thank you for the 5 star review! We're happy to hear about the great customer service you and your brother have received.
Thanks,
The Vodafone Social Media Team
Olly was very helpful in the Newmarket…
Olly was very helpful in the Newmarket store on Sunday.
He has asssisted myself and children with there phones on a number of occasions and been very helpful indeed every time.
5 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Olly delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan yer Man at Newmarket
I was helped by Dan today..... he was great! Luckily he wasn't in Ely or Cambridge, where he might have been, but in sunny Newmarket just waiting to share his knowledge and experience with this slightly techno challenged rising pensioner. However, Dan made me feel that I'm not the only one who feels like this and navigated me through updating my phone and choosing a new tablet. I'm now £1.50 better off per month 😃 But I now need to buy a case for my new tablet which is the size of a small TV!! But that's fine, as my declining eyesight necessitates such an upgrade.
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Sally,
Thanks for taking the time to write such a great review! We're delighted that Dan gave you the support needed so you could make the best choice. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tuhin found me a good unlimted deal…
Tuhin found me a good unlimted deal after my Simon contract ended. Thank you
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey,
Thanks for letting us know what an amazing job Tuhin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was very kind and professional as…
Holly was very kind and professional as our sales person. She got us a great deal and was very helpful with all our questions.
29 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Genevieve, It's great to hear about the service Holly provided today. Thanks for your feedback, The Vodafone Social Media Team
Resposta da Vodafone UK - Newmarket
Hey Cherylyn, thanks for your feedback, it's grea pt hear Tuhin was so helpful and patient today.
Thanks again, The Vodafone Social Media Team
Tuhin gave me great customer service…
Tuhin gave me great customer service for a good samsung deal. He also help me set up my phone. Thank you!
24 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hello, Nacer,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sree was very helpful
20 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi John, Thanks for your awesome feedback for Sree.
All the best, The Vodafone Social Media Team
Tuhin was very helpful.
17 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
HI John,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Sree was very helpful
Sree was very helpful, solved my problem . Much appreciated.
Very good service.
16 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi John,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Holly was very good helping me save…
Holly was very good helping me save money on my phone and Broadband 👍
10 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hello, David,
It's great to hear about the positive experience which you had with Holly. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Newmarket
Hi Christopher,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super helpful and fast!
Holly not only found me the best phone deal, but also did so with a smile and made my experience very pleasant! I will definitely be going back to Holly and would recommend her to everyone!
4 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hello, Ellie,
It's great to hear that you received a 5 star service from Holly! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Positive visit for Black Friday deal at Newmarket.
I was trying to secure a Black Friday deal for Vodafone Broadband & an upgrade for my SIM-only mobile contract. The visit to the store took over an hour in order to get everything sorted but that hardly mattered as I was more concerned that I got the offers before they expired.
Throughout the visit I was dealt with by Olly who was very knowledgeable and helpful throughout the process. He explained everything fully, and was patient when certain obstacles in the Vodafone online system had to be overcome. Olly managed to complete the transaction to my complete satisfaction. I was impressed by the friendliness and professionalism of Olly and the staff at this Newmarket branch.
If I ever need any further assistance from Vodafone that can't be obtained online, I will make a point of returning to the Newmarket store.
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hey Stephen, Thanks for your awesome feedback for Olly. It's great to see they made upgrading such a pleasure and i bet those Black Friday offers have helped you save too!
Thanks again, The Vodafone Social Media team
Hi sree very good servise very helpful…
Hi sree very good servise very helpful sorted out whot i wanted 10 out of 10
24 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Thanks for your amazing feedback for Sree!
All the best, The Vodafone Social Media Team
Olly a Newmarket
Olly was helpful, very knowledgeable and solved my issue quickly and efficiently.
20 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Michelle. Thank you for your review for Olly. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Olly was great in helping me set up the right broadband service for me. Friendly and respectfully and knowledge in his job. Thanks!
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
Hi Calib,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I found Holly very helpful and was able…
I found Holly very helpful and was able to answer any questions I had. When I went back to pick up my new phone Holly was able to deal with the very small issue we had with setting the phone up.
7 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Helpful staff
Vodafone disconnected my broadband by mistake. I have spent the last 5 days trying to resolve it with no success. But Holly at its Newmarket store was extremely helpful today. She patiently listened to me and even picked the phone and spoke to the service team in my behalf. I’m really happy that eventually a solution was found. Thanks to you Holly!
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Newmarket
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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