Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Ver mais
A empresa respondeu
Localização
Alterar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Ver mais
A empresa respondeu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver mais
A empresa respondeu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
241 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Paul was a very informative and helpful…
Paul was a very informative and helpful employee!
16 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Ebony,
We appreciate your feedback and kind words about Paul. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tina was fantastic
Tina was fantastic. Helpful and knowledgeable and went the extra mile.
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello, Mandy,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The best adviser ever very patient and…
The best adviser ever very patient and calm and very good service thank you Gisa
10 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Enver. Thank you for your review for Gisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tina was fantastic!
Tina was fantastic. Super helpful, knowledgeable and sensitive to the specific reasons for this purchase. Set everything up for us and was really clear and personable in her communication. Highly recommended.
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi. Thank you for your glowing review for Tina. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was friendly & very helpful
Paul was friendly & very helpful. He gave great advice and deals:)
7 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Lauren.
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tina was a perfect salesperson.
Tina was a perfect salesperson.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Richard,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Tina.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Well informed and polite service from…
Well informed and polite service from Dan at Vodaphone Oxford
27 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi John,
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gisa was very helpful and is advising…
Gisa was very helpful and is advising the best packages,very patient and friendly.
19 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Edison. Thank you for your review for Gisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tina was excellent!!
Tina was excellent!!! I came in for a contract and she saved me hundreds of pounds on a phone. Thank you for your help I really appreciate it :)
8 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Benjamin
It's great to see you had such a positive experience with Tina. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Paul was very helpful and efficient
Paul was very helpful and efficient
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Elizabeth, thanks for your feedback for Paul. It's great to see they were so helpful.
Thanks, The Vodafone Social Media Team
Catalin for employee of the month!
Catalin in Vodafone Oxford sorted out a really tricky issue with my Samsung phone yesterday. It was a problem that neither he nor the assistant manager had come across before but he was determined to get it sorted. For sheer persistence, communication skills and technical knowledge, this guy deserves some recognition from Head Office. I honestly thought that the only hope was a Factory Reset but Catalin saved a very stressed customer. Many thanks 👍
20 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Rebecca
Thanks for letting us know what an amazing job Catalin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Tina is a real professional.
Tina is a real professional. She knows exactly what she's talking about. She knows everything down to the last detail and is very helpful. She finished very fast transactions in the blink of an eye. She found a practical solution to my problem with E&E. I trust her very much. Thank you Tina. You are the best
18 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Tolis was excellent
Tolis was excellent. He explained everything, was very pleasant and had a lot of patience. I hope I get him every time I go into Vodafone in Oxford.
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey ,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
The experience was excellent throughout…
The experience was excellent throughout the customer journey, ☺️. Shout out to Paul, who remembered that age is a protected characteristics and sorted everything with humour and skill! Thx.
15 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Eluned,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Outstandingly Brilliant Staff & GREAT OUTCOME
Yesterday, Catalin @ the Oxford Vodafone Store, handled my problem/ requests professionally; with friendly courtesy, good nature & an outstanding outcome for me! INCREDIBLE CUSTOMER SERVICE meeted out with human kindness...which can be a rare thing to be on the end of in corporate buisness!
I should explain that I don't know Catalin or have any vested interests in leaving this review- just gratitude for the quality of this guys assistance and a very satisfying outcome.
Catalin employed a healthy relaxed demeanor; demonstrating great tech skills to work around several difficult/challenging issues. He made the credit check & purchase options easy, clear and understandable so that I was well aware of commitments in contracts.
I loved the fact that Catalin proved the immense asset He actually is to Vodafone ( & the promotion- nurturing/ & professional recognition he definitely deserves as staff like this are a company's considerable asset) by his timely clarifications & explanations in real non technical language -of terms & conditions and device expansions etc...
It was a stressful situation I was facing yet through Character, great customer observations and the willingness to go the extra mile made it a great day instead of serious real life implications.
If Catalin is what Vodafone model themselves on I will continue to stay with them for many years to come.
Thank You Catalin for a lasting contribution to my choices & reason to stay with Vodafone.
What a stellar individual and highly valuable employee Catalin is to Vodafone... failure to invest in this guy will speak volumes about what this company stands for & whether it's long term plans are heading in the right kind of direction.
My thanks to Catalin and my praise to Vodafone if they go the extra mile for someone who at the cutting edge does that for them!
signed Mr. CASSIDY
12 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Paul. WOW! Thank you for your glowing review for Catalin. It's always lovely to read such FANTASTIC feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again for taking the time to write your review Paul,
Vodafone Social Media Team
Tina at the Corn Market branch in…
Tina at the Corn Market branch in Oxford offered an excellent service beyond my expectations.
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello, Anne,
Thanks for taking the time to leave a review. It's great to hear that you received an excelled service from Tina while in our Corn Market branch.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Tills in Oxford was a star
I wanted an adjustment to my plan and went to the Oxford city shop.
Tilos attended to me. He was brilliant. He went out of his way to sort my issue and did it in a friendly and professional way. Thank you Tilos.
4 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Laurel,
It's lovely to see you had such a positive experience with Tilos. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service. Oxford Vodafone shop
I am going on holiday tomorrow but I still need to run my business while I’m away on a tour for 3weeks. I am with Vodafone via an agent company who failed to help after being on the phone to them for about 5 hours across the day yesterday. I was desperate and upset when I walked into the Oxford Vodafone shop today and Jomir could see I was upset about my phone. “Don’t worry” he said, and fixed my problem in a few minutes! He was very calm, professional, friendly and jolly. An absolute genius as far as I’m concerned! Jomir said Tina assisted him too. Tina was friendly and professional too. They were both brilliant. Thank you so much Jomir especially and Tina. Wonderful service. I am so very grateful. Thank you so very much.
22 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Sue. Thank you for your review for both Jomir and Tina. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex showed patience and addressed each…
Alex showed patience and addressed each problem or needed information step by step so I could take it in and understand. A quality rare in the tech world !
14 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Christine,
Thanks for sharing this 5 star feedback with us, we're delighted you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Alex is my super 🌟 Thank you, Alex!
I am extremely pleased by the service provided by Alex. I visited your store three times and used you call centre other three times in last two weeks with no success for my query.
Alex was extremely kind, positive, helpful and efficient.
Thank you, Alex!
10 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Krasimir. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.