Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Ver mais
A empresa respondeu
Localização
Alterar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Ver mais
A empresa respondeu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver mais
A empresa respondeu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
241 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service was great :))
Customer service was great. I wanted to get an upgrade for my phone. The person helping me (Paul) was very patient and helpful. Not pushy for me to get a new phone or plan. Nothing like old fashioned in-person interaction :))
27 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello, Bronsio,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Paul.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tolis was very helpful during the…
Tolis was very helpful during the upgrade of my phone. There were a few technical issues which were dealt with professionally and I'm very happy with the service provided.
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Dixon,
Thank you for your review, and for sharing the experience you had with Tolis. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Paul was really friendly and helpful
Paul was really friendly and helpful. Getting my sim was a smooth process.
25 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Ekin, Thanks for your fab feedback for Paul.
All the best, The Vodafone Social Media Team
Paul was the assistant who helped me…
Paul was the assistant who helped me through the whole process in a very professional way. His expertise was top drawer.
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello, Roy,
It's great to hear about the positive experience which you had with Paul. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well done Dan!
Well done, Dan! You patiently took me through possibly resolving the problem that I had with my Flip3 'phone and then without any sales pressure helped me to decide whether to change my 'phone to the latest model, then transfer all my data to a Flip6 and a new contract. So far I'm very pleased with this outcome. Well worth taking expert advice at the Oxford Vodaphone shop.
13 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Dan at Oxford went over and above to…
Dan at Oxford went over and above to help my problem and renew my contract. Couldn't have been more helpful. Many thanks. Much appreciated.
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Thank you Nathan!
My second visit into this branch and both times, Nathan has been a superstar. He went above and beyond to ensure everything was resolved, not only for me but for my elderly father. He has great customer service, he’s personable and polite and makes you feel like you matter. My phone was stolen on holiday recently and Nathan ensured I was taken care of and got my number back. Gisa was also great!
13 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Samantha. Thank you for your glowing review for Nathan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Oxford
Hi Thomas,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was really efficient and…
Dan was really efficient and professional in getting me sorted with a new phone that's the right option. Really great guidance and smart thinking. Thank you Dan!
27 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi there,
Thanks for your review for Dan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I received customer service from Rosie…
I received customer service from Rosie and she was amazing! I highly recommend seeing her For all of your phone inquiries. Thank you, Rosie. You are the best!
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Thank you for your review Gurleen, it's great to hear Rosie made such a great impression on you.
Thanks again, The Vodafone Social Media team
Rosie was awesome and very helpful
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Conrad,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Satisfied with the reception given to…
Satisfied with the reception given to me at the office.
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Ifeco,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer friendly, respectful
I met with Tina at oxford vodafone, she's an amazing personality. Tested & trusted
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Joy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great
Tolis was taking care of my case and he was extremely helpful and patient with all my questions. He even asked for my special requests and suggested me the best possible plan tailored to my needs.
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello, Suchintak,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Tolis.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
GISA is the best advisor in that store…
GISA is the best advisor in that store she is very patient and helpful for everything. Thank you and your manager must be proud and need to know what value you give for that store.
Thank you again
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Gabriel,
This is lovely feedback for Gisa. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Tina was incredibly helpful and made…
Tina was incredibly helpful and made the job of getting 2 new numbers a fun experience rather than a pain.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Merc,
This is such a great review for Tina. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tolis helped me with my new contract at…
Tolis helped me with my new contract at the Vodafone Oxford store. Great customer service.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Constandinos,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
I was attended by Apostolis today who was very helpful and was very clear. Thank you
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hello,
Thanks for letting us know what an amazing job Apostolis did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul helped me in getting a new phone…
Paul helped me in getting a new phone number set up. He was helpful and patient through the process
24 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Nicholas. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very grateful to dear Dan
I am very grateful to dear Dan, even though my mobile phone is old and broken and it makes me nervous, he patiently helped me and tried his best to make me feel comfortable in Vodafone. And also to Vodafone for hiring me. Excellent staff, thank you
19 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Sina. Thank you for your review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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