Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Ver mais
A empresa respondeu
Localização
Alterar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Ver mais
A empresa respondeu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Ver mais
A empresa respondeu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
240 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service
9 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Helen,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam ,was very kind and happy to help…
Maryam ,was very kind and happy to help us, smiles and great customer service.
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service from Tolis in the…
Amazing service from Tolis in the Oxford store. Helped me a lot with upgrading my phone and plan. Pleasure to deal with, would recommend his service 100%! Thank you so much
2 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Mark,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
1 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey LC,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan was very helpful and hopefully has…
Dan was very helpful and hopefully has given us good deals for both of us.
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Jacqueline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Oxford
Hi Angus , Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service
The customer care assistant, Anjie, who helped my family and I today, was an absolute star! She was friendly, had excellent knowledge, and endless patience. Thank you!
14 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Astrid,
Thanks for the lovely review and fantastic support for Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tolis was great
Tolis was great, explained everything clearly and we bonded over music
11 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Gardom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Anjie
Lovely girl, customer service was amazing she explained everything clearly I felt like my needs were met. Helped me set it up and showed me how to do things step by step, honestly the best advisor in the shop!! Anjie was thorough but also very quick, would recommend her to anyone.
10 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Stacey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paul at Oxford Vodafone is a marvel!
I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌
9 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Sal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Oxford
Hey Sam,
Thanks for the lovely review and fantastic support for Tilos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anjie and Aidan Excellent Customer Service (Both were absolutely amazing)
We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)
3 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good staff
We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.
2 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Olivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis is really friendly, patient and helpful
The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.
2 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Kalaniwa,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a problem with my phone and try…
I had a problem with my phone and try all the YouTube tutorials but without success.
I went to Vodafone Oxford and very fortunate enough to be served by Tolis. Tolis customer service skills are very good and also his technical skills. Thank you so much Tolis.
19 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi Daisy, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Anjie is the best
Honestly anjie is amazing she gets the work done with a good service and good attitude, she deserves a raise what an amazing lady.
23 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Service by anjie was great
The way anjie served me & explained everything was really effective & sound.
21 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Imrul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis at Vodafone in Oxford was very…
Tolis at Vodafone in Oxford was very helpful. He listened to my requirements and explained everything to me. I came away with the phone I wanted with a package I understood.
19 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Oxford
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone in Oxford is broken
The vodafone signal across central Oxford is woeful. Beware
12 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Chris, I'm sorry to hear that you're unhappy with the customer support, this isn't the level of service that we aim to provide. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
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