Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Ver mais
A empresa respondeu
Localização
Alterar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Ver mais
A empresa respondeu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Ver mais
A empresa respondeu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
240 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Apostolis was fantastic in providing…
Apostolis was fantastic in providing the best deals for my family's needs and mine. He explained everything thoroughly and made sure that I understood what is offered on each mobile plan. He went above and beyond to provide the best customer service, he was efficient and quick. Thank you so much Apostolis.
11 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Antonia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication with staffs,
Great communication with staffs,, Nick and Anjie.
Will be back 3/6 months for the new phone.
Thanks a lot
10 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Peregrina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Patient and very kind person
Patient and very kind person; excellent at listening and at explaining the various options. Top service
21 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Christophe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ı came to learn sim card change and…
ı came to learn sim card change and Anjie helped me alot with everything and gave me a really good understanding of the process
5 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had such great services with tolis he…
I had such great services with tolis he was really helpful and informative
17 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Denisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Dan was very informative and explained everything well. He set my new phone up so that it was up and running when I left the shop. I was very satisfied with his customer service.
16 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Stephanie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very satisfied with the service…
I was very satisfied with the service from Catalin
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Anca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and super patient
The staff helped me to resolve a calling problem with my eSIM. He also offered to renew the plan and reduce the monthly price I am paying. Super nice and patient. Name is Catalin.
15 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advice
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service
Daniel and Nick were exceptional. I went into the store with several issues which were sorted in a professional and courteous manner. It is so heartening to experience such excellent service. Well done to both. Superb.
10 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Jeremy,
Thanks for the lovely review and fantastic support for Daniel and Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service by Anjie
I was seen by Anjie. She was friendly, courteous and efficient. She was very knowledgeable and was able to answer all my questions. Excellent service!
7 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Dan
Dan helped us get a new phone on our account for a family member as well as checking our current sim deals to make sure that the prices were the best possible. He was helpful, kind and patient. Perfect.
6 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Jacqui,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and efficient: Give Paul a raise
I went in around 5:00 and was assisted by Pual. He is nice and humorous. Took care of my concerns efficiently. Got what I wanted and I walked out around 5:30. He definitely deserve a raise. (Oxford Vodafone)
1 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Bo,
Thanks for the lovely review and fantastic support for Pual.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experienced and knowledgeable Very helpful and easy to talk too
Very helpful and easy to talk too. Offered the best deals and thus signed me up for another 24 months.
31 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
This is great to hear, thanks for your review.
Vodafone, Social Media team.
Just been to the Oxford
Just been to the Oxford - Vodafone store. Catalin served and redid my upgrade. First class service
27 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Milan,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The WORST SERVICE I have ever received
The WORST SERVICE I have ever received! The staff were rude, unfriendly, unhelpful and curt.. I’ve been a Vodafone customer for years and have NO intention of remaining one.
25 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Jeff,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Upgrades
Anjie,Oxford store,was great & helped in getting me the best package for upgrades/new contracts.Polite & very helpful
18 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Trevor,
Thanks for the lovely review and fantastic support for Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I recently upgraded to a new phone and…
I recently upgraded to a new phone and had such a great experience. Catalin was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to explain everything clearly, helped me choose the right device for my needs, and made sure all my data was transferred smoothly.
What really stood out was his friendly attitude and willingness to go the extra mile to make sure I was comfortable using my new phone before leaving. It made the whole experience stress-free and enjoyable. Big thanks to Catalin.
I highly recommend this store to anyone looking to upgrade their phone — excellent service and genuinely supportive staff!
17 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Ibtissam,
Thanks for the lovely review and fantastic support for Catalin. We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anjie
Anjie!
After spending the entire day being passed from piller to post i sen to the oxford store ready to kick off!
However Anjie took one look at the phone, sugested switching to am esim, prosessed it and got the whole thing sorted in a couple of mins.
A reall asset to the company
Many thanks
17 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey jaden,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and patient
Tolis was very helpful and patient. Completed everything I needed
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Alison,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.