Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Ver mais
A empresa respondeu
Localização
Alterar localização3 Cornmarket Street, OX1 3EX OXFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Ver mais
A empresa respondeu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Ver mais
A empresa respondeu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Oxford
Escrito pela empresa
Informações de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
240 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and easy broadband contracting
I visited Vodafone today to get a broadband contract. I was very pleased with the service that Tolis offered me. He was very transparent and thorough. I found his overall service quick, easy to understand and useful.
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Spyridoula,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Anjie has been most helpful to me
Anjie has been most helpful to me , to make my phone work properly and emails and updated home broadband. Definitely recommend such a lovely girl. Very kind and patient.
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Rita,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis is the best guy good service
27 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Misbah,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was completely impressed with Anjie's…
I was completely impressed with Anjie's professionalism and customer service. She was so friendly and made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Pollmann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Irgisa and Maryan are super stars!
Irgisa and Maryan are super stars!! They really know what they are about and are a gold standard in customer care.
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service today
I was served by Anjie and Maryam at Vodafone Oxford today. They had my new phone set up within an hour and it's all working fine. Thanks ladies!
24 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gisa and Maryam
Gisa and Maryam. Very helpful and went above and beyond with giving me the best deal. Thank you.
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good service, slow system
My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had a wonderful experience with…
I had a wonderful experience with Anjie. She was so helpful kind and sociable.
18 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
We're happy to hear that you had such a wonderful experience with our agent Anjie.
Thanks,
Vodafone Social Media Team
So positive
So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I visited the store and was given…
I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service
9 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very polite and helpful conversation…
A very polite and helpful conversation to get my I phones working
10 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer the service was on…
Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
He was very patient and efficient and…
He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone
31 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dan made a stressful experience much…
Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis was great
Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam was extraordinarily kind and…
Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Ben,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, Cătălin was very helpful and offered a great solution
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Tiberiu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kind and helpful
Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs
5 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Paul
Great service from Paul. Understood what I wanted and no pressure to get more.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Oxford
Hey Audrey,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.