Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
A empresa respondeu
6 Taff Street, CF37 4UL Pontypridd, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
A empresa respondeu
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.
A empresa respondeu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Ver mais
A empresa respondeu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Ver mais
A empresa respondeu
Escrito pela empresa
6 Taff Street, CF37 4UL, Pontypridd, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.

Resposta da Vodafone UK - Pontypridd
Called in to the Pontypridd store today as my phone was broken Graham upgraded my phone and saved me money monthly. Very happy with the service.

Resposta da Vodafone UK - Pontypridd
Sophie was very friendly and helpful, sorted my new phone out and set everything up easy

Resposta da Vodafone UK - Pontypridd
Graham was very helpful, would recommend.

Resposta da Vodafone UK - Pontypridd
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.

Resposta da Vodafone UK - Pontypridd
Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November.
Thank you!

Resposta da Vodafone UK - Pontypridd
Claire was very efficient..it was not the first time that she had dealt with me .
She made a painful experience pleasurable..

Resposta da Vodafone UK - Pontypridd
Very good customers service , very lovely staff ,

Resposta da Vodafone UK - Pontypridd
Really helpful in comparing different plans and phones.

Resposta da Vodafone UK - Pontypridd
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time.
They had so much patience and provided me with great customer service.

Resposta da Vodafone UK - Pontypridd
Clare was amazing, been going to the pontyridd shop for my upgrades for over 4 years and always with the service and price.

Resposta da Vodafone UK - Pontypridd
Graham was fantastic and really helpful, sorted everything on my uncles phone and got a good deal will definitely recommend going in to the ponty store x

Resposta da Vodafone UK - Pontypridd
Sophie was great really helpful and kind gave me a new deal with a new iPhone 17

Resposta da Vodafone UK - Pontypridd
We had a great experience with Graham who was very knowledgeable and helpful in helping us set up a business account.
Would highly recommend

Resposta da Vodafone UK - Pontypridd
Clare was really helpful and sorted out my phone which was broken and set up mine and my husbands new contracta with no fuss! Even helped us claim our free gift with our phones. Highly recommend the store

Resposta da Vodafone UK - Pontypridd
Great fast service. Identified my needs quickly and provided a great deal. Was served by Sophie was polite, professional and informative.

Resposta da Vodafone UK - Pontypridd
Graham was absolutely amazing ,he helpedget a much better deal with vodafone than talk talk so i was really satisisied with his performance today and would gladly recommend vodafone to all my friends and family.

Resposta da Vodafone UK - Pontypridd
Quick service and very helpful , Clare and graham,

Resposta da Vodafone UK - Pontypridd
Clare & James was amazing. Very. Helpful. Customer service was excellent 👌

Resposta da Vodafone UK - Pontypridd
Excellent customer service in the Pontypridd branch 👏

Resposta da Vodafone UK - Pontypridd
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