Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
A empresa respondeu
Localização
Alterar localização6 Taff Street, CF37 4UL Pontypridd, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.
A empresa respondeu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Ver mais
A empresa respondeu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Pontypridd
Escrito pela empresa
Informações de contacto
6 Taff Street, CF37 4UL, Pontypridd, Reino Unido
4,9
Excelente
161 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sale assistant Graham
Sale assistant Graham, was fantastic. Well informed, very patient with us. Very funny and very welcoming. Would definitely recommend him for help and services. Definitely be coming back here again!
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Joshua,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can i say Clare was absolutely …
What can i say Clare was absolutely amazing very friendly and very informative thank you soo much xxxx
24 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Joan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful member of staff
Very helpful member of staff , Clare researched everything fully for me and nothing was too much trouble when I asked a lot of questions
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey ,,Richard
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager kris was most helpful
Store manager kris was most helpful, friendly and accommodating. Managed to sort our current mobile issues, came away with new handset and plan, broadband, and faith in humanity restored.
17 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Rhian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Pontypridd
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kris from pontypridd was so helpful…
Kris from pontypridd was so helpful helped my family with new phones very polite and friendly spent time explaining every new about the new phones would highly recommend going there. 10 out of 10 for customer service
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. No hard sell and listened to our needs to change broad band & phone provider. Annual savings over £600 ! Thank you so much Graham
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Clare,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone oldies nightmare
New phone oldies nightmare, thank goodness Sophie was able to help, thanku so much
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Marilyn,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
CLARE I PONTYPRIDD VODAFONE BETTER THAN LIVECHAT
Had issue with tablet dealt with Vodafone livechat on 2 occasions they could not fix the problem, came to Clare in Pontypridd store.
Nothing was a problem and Clare had the problem fixed within a few minutes, if only livechat could be as good.
11 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Graham,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kris of Pontypridd Vodafone was…
Kris of Pontypridd Vodafone was patient, knowledgeable and professional. Vey happy with the service provided
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan done everything and more to help us…
Dan done everything and more to help us when Vodafone customers service did not do enough to solve the issue we had but Dan again went above to help
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was very helpful and got me the…
Claire was very helpful and got me the best deal. Highly recommend.
4 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hi Mary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Claire—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dan helped me with a new phone
Dan helped me with a new phone. Thanks Dan.
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was extremely helpful and sorted…
Clare was extremely helpful and sorted all my requirements, highly recommend
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We appreciate your review and are happy to hear that our agent Clare was helpful during your visit.
Thanks,
Vodafone Social Media Team
Carly sorted the problem in 2 mins
Carly sorted the problem in 2 mins - brilliant, excellent service. Thank you
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Wonderful patience. very knowledgeable and helpful
Wonderful patience, very knowledgeable and helpful, Clare was great
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Carly from the Pontypridd store is amazing
Carly from the Pontypridd store has been an absolute legend with supporting me in setting up my new broadband in my new property.
So friendly and approachable, will definitely be back once my phone contract with my current provider finishes!
22 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Clare was really helpful
Clare was really helpful, she done Amazing Job
Customer service spot on, Once again Clare Thank you
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Professional and efficient
Professional and efficient. Helped lower my bills for my existing accounts. Kris was great.
7 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dan!
Dan, was very nice and helpful as we had no idea what we needed to do. Also upgraded us to a better plan that was cheaper, had our same benefits and more. 10/10!!!
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Pontypridd
Hey Jayne,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.