I called into the shop on Fishergate in Preston this morning (25/9/26) with my housemate. Mohammed couldn't have been more helpful sorting Jason out with a replacement phone and carrying his price pla... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My contract was due for renewal so I went to the Preston store to upgrade my phone and get a deal that would suit me . I was dealt with by the assistant store manager Ahfy and the deal I got was grea... Ver mais
A empresa respondeu
Jabs was really professional and very helpful. He sorted out my problem in a matter of minutes. I was very stressed and worried and he fixed evwrything. Thank yoy very much.
A empresa respondeu
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Preston
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Reino Unido
4,9
Excelente
232 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jabs has always been amazing
Jabs has always been amazing, he has looked after me for many years and continues to do so. Thanks Jabs
31 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Pat,
Thank you for your review and feedback for Jabs.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Preston branch great experience
Brett was really insitefull from the preston branch he helped me decide on a package that worked for my budget aswell as my tech needs
27 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
It's great to see Brett took their time to find you the best available deal Matt.
Thanks, The Vodafone social Media team
Great service from Rishi
Great service from Rishi, would recommend
23 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Jim,
Thanks for taking your time to share to share this review for Rishi. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great visit
Great service from Ryan at Vodafone. Thank for your time showing me the S24 and setting everything up for me. Greatly appreciated
Tony W
27 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Tony,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nice and easy SIM only upgrades
Nice and easy SIM only upgrades, Rishi is a good lad
23 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Afy,
This is lovely feedback for Rishi. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I am shocked I can get onto the…
I am shocked I can get onto the internet with Vodafone to type this. There are as yet undiscovered tribes in The Amazon (the river delta not the company) where internet connectivity and mobile signals will be better as long as they do not try Vodafone.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Andrew,
Thank you for taking the time to share this review with us. We'd love to help get your network speeds back on track.
So that we can help with this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service and a good deal…
Great customer service and a good deal from Jabbir. Thank you
17 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Sue,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Rishi was very attentive
Rishi was very attentive, explained all the different options and costs . This made the process very easy in purchasing an IPhone 15 Plus.
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Graham. Thank you for your review for Rishi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young man in the Preston store Jabs…
The young man in the Preston store Jabs looked after me first thing in the morning, made my life easy for me and helped me setup my new phone just. Thank you
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Robert,
Thank you for your review! We really appreciate you taking the time to share your feedback. It's great to hear you had a positive experience and managed to set up your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jabbar was very helpful and friendly
Jabbar was very helpful and friendly, knew what I wanted and how to help. He had a good sense of humour too as we laughed about him looking like Omid Djalouli (I think that’s how you spell it)
21 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Worst customer service and company
I am a vodafone customer for last 5 years and never had such a worst experience ever. I DON’T RECOMMEND VoDAFONE to anyone👎🏻👎🏻👎🏻👎🏻
We have moved our house and asked vodafone to transfer our broadband service to new address. The date on which engineer was supposed to come was 18th of December, but he didn’t turn up. Then I called vodafone and asked about the issue after waiting so long on call, they said due to x-mas holidays the engineer will come on 29th on December. On 28th of December, I received another msg from vodafone that engineer is not coming to fix the broadband tomorrow and we will update you soon. I rang vodafone and explained everything, they said now we wil send the engineer on 4th of January. Again I waited nobody came and was given doongle as replacement till then. I was told that I don’t have to pay for doongle untill my wifi get fixed. After that I was given another date of 11th of January. Today, I received msg from vodafone saying engineer not coming tomorrow. Also, they charged £60 from my account for doongle. Such a worst and sh!t company.
So, I again rang them and after waiting 1 hour still didn’t receive any response.
18 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Saida,
I can certainly appreciate your upset and frustration with this and I am sorry that you've been left feeling this way. We certainly need to look into this further for you so that we can make sure any actions that have been promised are honoured.
The Dongle would automatically be charged and we'll need to manually add the correctional adjustment to remove the charges from the account.
In regards to the delayed engineer visits, our Broadband team will be able to contact our partner directly (Open Reach or CiryFibre). You'll be entitled to Auto compensation which will automatically apply to your account 30 days once everything is fully resolved, this is to calculate the amount of days you have been affected for.
Please don't hesitate to speak to our Home Broadband team on 0333 304 0191 or via our LiveChat team here: https://vodafone.uk/livechat
Thanks,
Vodafone Social Media Team
jabs/matt
jabs/matt top geezers, best around in the vodafone store
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great Service and deals
Came into the Vodafone Preston store today for a Sim only and was served by a gentleman called Mohammed. He provided a wonderful service and provided me with a good deal on the SIM. I would definitely recommend coming into store!
21 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hey Rishi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Patient and understanding service.
I had to return a new phone I'd received and cancel a contract, and to be honest I was absolutely dreading it, as I saw the whole thing being incredibly complicated and troublesome. I visited the Preston branch of Vodafone this afternoon, and was greeted by Ryan. From the very outset Ryan made me feel that everything could be sorted out and there was nothing to worry about. Within 10 minutes he had my old contract cancelled and came up with a new plan.
He was so very patient and the way he explained everything made the whole process so much easier to understand. He understood for the outset exactly how I needed things explaining, as I'm a bit senior in my years. He even drew a diagram to break down the costs and that made everything so easy to understand and make a choice. His advice on choosing the right phone to match exactly what my needs are, was brilliant, and his honesty put me at ease and I felt I could trust him completely to give the best advice.
More than anything he made me feel that the branch and he was there for me if I need anything or I need any help, there's someone to go and actually talk to if there's any problems. We had a great friendly chat and even a few laughs, the whole process felt like I was sitting down talking to a friend. I'm so glad I went into the branch, and so pleased that it was Ryan that sorted everything out for me. I've been with Vodafone for 15 years, staff like Ryan are the reason I wouldn't go anywhere else. HUGE thanks to Ryan for his help, patience, understanding and knowledge, he's an absolute STAR !
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Deborah,
This is such an amazing review for Ryan. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mr Mohamed
Mr. Mohamed is a great person and he offers us a great business deal
18 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Itzaz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience!
Brett broke down all the offers and plans I can use for my phone and helped me choose the right one.
3 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Prashant Review
Prashant was absolutely excellent. He took time to answer our questions and stayed an hour over his shift to sort our phones for us. I would absolutely recommend him for other customers. He weighed up over 7 options for myself and worked out the best payment plan for each of them before we settled on one.
21 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Megan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Honest professional advice from a…
Honest professional advice from a lovely young man.
23 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in to switch my account from…
I went in to switch my account from Three to Vodafone and had the best experience with your staff, Mohammed Ali. He was friendly and helped with all the details and questions i had. Overall, i was satisfied with my experience and the staff.
20 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hey Claudia,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ryan was very professional and…
Ryan was very professional and explained everything in an easy to understand way very pleased with his service he is a credit to Vodafone
18 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Preston
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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