I called into the shop on Fishergate in Preston this morning (25/9/26) with my housemate. Mohammed couldn't have been more helpful sorting Jason out with a replacement phone and carrying his price pla... Ver mais
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Localização
Alterar localizaçãoD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My contract was due for renewal so I went to the Preston store to upgrade my phone and get a deal that would suit me . I was dealt with by the assistant store manager Ahfy and the deal I got was grea... Ver mais
A empresa respondeu
Jabs was really professional and very helpful. He sorted out my problem in a matter of minutes. I was very stressed and worried and he fixed evwrything. Thank yoy very much.
A empresa respondeu
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Preston
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Reino Unido
4,9
Excelente
232 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Rishi is fantastic, great help and advice 5 star 🌟
15 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Karl,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thank you for the service
Thank you for the service! Rishi helped me with two Iphone 16 pro max and also helped to explain the contract in detail. Thank you
15 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Amala,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excelent service
We visited Vodafone in Preston today and Rishi was very polite , helpful and friendly. He was explaining everything and was happy to answer all our questions. Very positive experience !
15 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Preston
Hey Ganesh,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Rishi
Great service by Rishi! Very friendly and helpful
12 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Wail,
Thanks for sharing this review for Rishi. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Outstanding service
The assistant (Brett) that served me was very knowledgeable , and a pleasure to deal with .
I had tried to do what I wanted firstly online and then by phone to a call center operator whom I couldn’t understand , so finally decided to go to a store , which I should've done first - it would have saved hours of time and heartache , literally .
10 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hello, Russell,
It's great to hear about the positive experience which you had with Brett. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excelent customer service
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sales person, Rishi, was absolutely fantastic. Went above and beyond in order to help us get the best deal and ensure we are happy with our purchase and explain all steps. Left the store very happy 😊
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Roxana,
It's great to hear about your recent experience. Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the Preston store today as…
I went into the Preston store today as the contract on my phone will expire in a few days. I prefer to talk to someone rather than use the internet. I was assisted by Jabbir, who I found to be really helpful and friendly and nothing was too much trouble for him. He found me a good deal with which I was very satisfied. I have been with Vodafone for many years and I am reluctant to change providers as I always receive very good customer service. Thank you. Christine Helm.
3 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Christine,
This is a great review for Jabbir. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Brett review
Brett was very helpful, pleasant and explained everything in a way I could understand.
27 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Val,
Thank you for taking the time to leave a review and sharing this great feedback for Brett.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nice Experience with Vodafone
The experience was nice and the guide I got from there was excellent and the customer service is also wonderful
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service .
Was seen by Afy at Preston branch . Was very friendly and welcoming , and very knowledgeable in renewing my contract for a better deal .
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Good service
Good service! Thank you Rishi spending time with me updating my details and adding my old details to my device.
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great Service
Brought tei phones today. Thank you for the great service provider by Rishi!
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Thanks for your five star review, Corina. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly, kind staff
I'm not a big expert of phones but I got all the informations I need and later I can get more help if I will need.
8 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hey Timea,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help at the Preston Store.
I went into the Preston store this morning and Rishi was really helpful in sorting out my problem.
He went above and beyond to assist me and explain everything.
He was as pleasant, professional and friendly. I highly recommend this store and if I have any otyer queries I will definitely go again.
Thank you so much Rishi.
6 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Janette! Thank you for your review. I'm glad Rishi was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Mohammed was very helpful
Mohammed was very helpful, he explained in details all what I wanted to know about the service that I have requested. He is such a kind person. I'm writing this review to thank him.
5 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hello Shakir,
It's great to hear about the positive experience which you've had with Mohammed. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you
From now on, I will be visiting the store each time I need proper assistance and staff to discuss options with. Yes it’s great having everything online and it is easy, however, I encountered issues with this and visiting stores ensured everything was correct and the best deal was made.
Both Brett and Afy were excellent! A complicated issue resolved in a calm and friendly manner, with proper information, advice and guidance provided throughout.
You really do receive better quality and a personal approach when visiting in store.
Thank you gentlemen.
4 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hello Barry,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Brett and Afy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Professional courtesy shown to customer by staff.
I came into upgrade phones for myself and my wife on the 24/07/24 and was served by Rishi. He took me professionally through the upgrade process after which I paid and left the shop. I returned on the 02/08/24 to collect the new phones and was served again by Rishi. He took me through the new phone and did the transfer of my info from the old phone to the new. I once again left the store satisfied with the service. I had to return today the 04/08/24 to request help with another file transfer, once again Rishi demonstrated patience and his professionalism in helping me. I left the store feeling very satisfied. I feel that I need to commend this young man and his professional manners throughout his interactions with me. He is a credit to Vodafone, and this needs to be made aware to his management.
24 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hello Delroy,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Rishi, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very amiable staff
Very amiable staff . Aft helped me saved more money on trading my old phone . 😊
4 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Preston
Hi Christina,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Preston
Thanks for your fab feedback for Jabs
All the best, The Vodafone Social Media Team
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