Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... Ver mais
A empresa respondeu
50 School Road, M33 7XE Sale, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... Ver mais
A empresa respondeu
Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... Ver mais
A empresa respondeu
What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... Ver mais
A empresa respondeu
Vodafone in Princes Street Edinburgh, brilliant, friendly and knowledgeable, got a brilliant deal with a new phone and broadband, saving us £30 per month, thank you Muaaz, you're a legend, and thanks... Ver mais
A empresa respondeu
Escrito pela empresa
50 School Road, M33 7XE, Sale, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful staff at the sale branch

Resposta da Vodafone UK - Sale
John at the Sale store provided excellent and professional advice. He was extremely helpful in dealing with our phone issue.

Resposta da Vodafone UK - Sale
We were served by Marifa who was very knowledgeable, friendly and extremely helpful. Excellent service.

Resposta da Vodafone UK - Sale
The employees were very helpful and courteous.

Resposta da Vodafone UK - Sale
John was really helpful and explained everything - got a great deal - thank you 🤩

Resposta da Vodafone UK - Sale
Great service from John, listened to what I wanted and gave me options, lovely and friendly.

Resposta da Vodafone UK - Sale
John was brilliant today , I had to sort out my device plan and air time all done today
Gave me lots of options and discussed with spending over 30 min looking ay better option & deals
Than you

Resposta da Vodafone UK - Sale

Resposta da Vodafone UK - Sale
John was a great help working out the best plan for my needs and helped get the most for my money

Resposta da Vodafone UK - Sale
John helped me straight away on the issue with my e-sim.

Resposta da Vodafone UK - Sale
Great service and advice from Josh. Great customer service highly recommended. Josh very knowledgeable

Resposta da Vodafone UK - Sale
John was very helpful and straight forward great service

Resposta da Vodafone UK - Sale
Update (25th March 2025): Vodafone’s latest “solution” was directing me to a broken VOXI link (-----) after 20 days of zero connectivity. They still demand £96 to cancel their unusable service.
Key Failures:
1. False Advertising: Coverage checker claimed “full 4G/5G” at my address – proven lies.
2. Support Farce: 15+ agents repeated “reset APN/SIM swap” like broken robots.
3. Financial Blackmail: £96 fee to escape their scam.
Critical Ask to Trustpilot Users:
- Have you faced similar issues? How did you resolve them?
- Should I sue? Vodafone’s lies breach the Consumer Rights Act 2015 – is court my only option?
- Screenshot Shame: Trustpilot won’t let me upload chat proofs, but imagine agents pasting scripts like NPCs while ignoring logic.
To Vodafone:
This is your final public warning. Resolve this by:
1. Waiving the £96 fee.
2. Compensating 20 days of lost service + distress.
3. Fixing your fraudulent coverage checker.
Final Plea: If you value your time, money, or sanity, AVOID VODAFONE. To fellow victims:How do we unite against this predatory company?

Resposta da Vodafone UK - Sale
Great communication and very knowledgeable with information given for the mobile wifi I purchased

Resposta da Vodafone UK - Sale

Resposta da Vodafone UK - Sale
Customer service is excellent john was really good

Resposta da Vodafone UK - Sale
John was very knowledgeable professional and listened to what I needed in a phone thanks John

Resposta da Vodafone UK - Sale
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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